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Annual Report 2014

GRI Summary 3.12


    Page / Comment Level of information
  STRATEGY AND ANALYSIS    
1.1 Declaration about the importance of sustainability 6-7 Complete
1.2 Description of the principal impacts, risks and opportunities 6-7 and 17-19 Complete
  ORGANISATIONAL PROFILE    
2.1 Name of the organization Walmart Brasil Ltda. Complete
2.2 Principle brand names, product and/or services 10-12 Complete
2.3 Operational structure 10 Complete
2.4 Headquarters location 10 Complete
2.5 Number of countries in which the organization operates 10 Complete
2.6 Type and judicial nature of ownership 10 Complete
2.7 Markets served (regions, sectors and types of customer/beneficiary) 10-12 Complete
2.8 Size of the organization 10. Walmart’s international policy stipulates that only certain financial data can be published in a segregated manner, by operational unit Complete
2.9 Principal changes during the period covered by the
report referring to size, structure or shareholding participation
There were no significant changes. Complete
2.10 Awards received during the period covered by the report 21 Complete
  REPORT PROFILE    
3.1 Period covered by the report for the information presented 4 Complete
3.2 Date of the most recent previous report July 2013 Complete
3.3 Frequency of report issues (annual, bi-annual) Annual Complete
3.4 Contact details 4 Complete
  Scope and limit of report    
3.5 Process for the definition of content 4-5 Complete
3.6 Limit of the report (countries, divisions, subsidiaries, suppliers) 4-5 Complete
3.7 Declaration of any specific limitations with
regard to the scope or limit of the report
Wherever possible, the responses are complete and reflect the entire operation of the company in Brazil. Some indicators reported in previous periods could not be cited as a result of reformulation in the way they are measured and registered. These cases are duly indicated in the GRI Summary. Complete
3.8 Basis for the compilation of the report
in regard to joint ventures, subsidiaries etc.
The figures cover the entire operation in Brazil. No reformulation was carried out which interferes with the ability to make comparisons with previous years. Complete
3.9 Data measurement techniques and calculation basis The different areas of the company are responsible for the adoption of techniques which permit the reporting of the indicators in compliance with GRI directives. Complete
3.10 Consequences of any reformulation carried out to previous information There were no significant changes. In the
event of occasional alteration/revisions occurring,
these are duly indicated in the text.
Complete
3.11 Significant changes in comparison to previous years There were no significant changes. Complete
3.12 Table which identifies the location of information in the report GRI summary. Complete
  Verification    
3.13 Current policies and practices with regard to
the quest for external verification of this report
4-5 Complete
  GOVERNANCE, COMMITMENTS AND ENGAGEMENT    
  Governance    
4.1 Governance structure Strategy, information on a government structure of Wal-Mart Stores, Inc., parent company of Walmart Brasil, can be obtained on the following link: http://stock.walmart.com/corporate-governance. Complete
4.2 Indication of whether the president of the
highest body of governance is also a director
The CEO of the company is not the president of the Board of Directors, because this is global. Complete
4.3 Independent or non-executive members
of the highest government body
In Brazil, there are the positions of vice
president of auditing, legal matters occupied
by independent Board members.
Complete
4.4 Mechanisms for shareholders and employees to make recommendations 20-22  
4.5 Relationship between remuneration and performance Walmart has a directive on this theme, but does
not describe or make public the basis of remuneration based on performance.
Partial
4.6 Processes in place to ensure that conflicts of interest are avoided Walmart applies an Open Doors Policy, which stimulates communication between the teams and their leaders, and encourages the communication of any violations. Complete
4.7 Process for determining the qualifications
and knowledge of the Board members
17-19. Top management must show commitment to the basic principles of Walmart, and with the results of the company in Brazil, as well as how to balance professionalism and human vision of the businesses, so as to ensure sustainable growth simultaneously with the implementation of social, environmental and economic directives stipulated by the company. Complete
4.8 Declarations of mission and values, codes of conduct and internal principles relevant to economic, environmental and social performance, as well as the stage of their implementation 13 and 19-20 Complete
4.9 Procedures of the highest governance body to supervise the identification and management by the organization of economic, environmental and social performance, including significant risks and opportunities, as well as adhesion or compliance to internationally agreed norms, codes of conduct and principles 18-20, 40-41. Walmart supervises the adoption of the best management. Among these, of particular note are a number of internal committees for analysis and deliberation on matters related to the areas of Ethics & Compliance and Auditing. The company is also a signatory of various codes of conduct, sector practice, cooperation agreements in the socio-environmental field, as well as adhesion to a number of corporate movements, associations and movements in civil society.  
4.10 Processes for self-evaluation of the performance of the highest governance body, especially with respect to economic,
environmental and social performance
The management of the processes and the unification of the company’s information systems are considered strategic or even more flexible management and necessary for the main initiatives, as well as for the obtaining of productivity gains. At the end of 2013, the company made progress in conversion tests in its stores, the implementation of which will gain momentum during 2014, and will also cover the distribution centers. In this work it is sought to use the best tools at Walmart, especially in the United States, and adapt them to the needs of the Country. Complete
  Commitment to external initiatives    
4.11 Principle of precaution This is adopted in a widespread manner, in various initiatives that are running simultaneously. Strategy, Ethics, End-to-End Sustainability, Beef Production Monitoring, Private Labels. Complete
4.12 Letters, principles and other external initiatives subscribed to or endorsed 17-19 Complete
4.13 Participation in associations and/or national/international organisms 54-55 Complete
  Engagement of stakeholders    
4.14 Relation of stakeholder groups engaged by the organization 2 Complete
4.15 Basis for the identification and selection of
stakeholders with which the company engages
2 Complete
4.16 Approach for the engagement of stakeholders 4, 17-19, 23, 25-26, 28-29, 43-44 and 46 Complete
4.17 Principal themes and concerns raised
through engagement with shareholders
4 and 17-19 Complete

 

 

 PERFORMANCE INDICATORS

Page / Comment

Level of information

 

 

ECONOMIC PERFORMANCE

 

 

 

 

Economic performance

 

 

ES

EC1

Direct economic value generated and distributed (DVA)

Not material.

 

ES

EC2

Financial implications, risks and opportunities from climate change

Not material.

 

ES

EC3

Coverage of the obligations of the defined benefit pension plan

Not material, but reported.
The company does not have a defined benefit plan.

Complete

ES

EC4

Significant financial assistance received from the government

Not material, but reported.
No contribution was received during the year.

Complete

 

 

Presence in the market

 

 

AD

EC5

Lowest salary compared to the local minimum salary

35. Not material, but reported.

Complete

ES

EC6

Policies, practices and proportion of expenses with local suppliers

27. Not material, but reported.

Partial

ES

EC7

Local hiring procedures

36. Not material, but reported.

Partial

 

 

Indirect economic impacts

 

 

ES

EC8

Investment in infrastructure and services in the community

47-51

Partial

AD

EC9

Significant indirect economic impacts

47-51

Partial

 

 

ENVIRONMENTAL PERFORMANCE

 

 

 

 

Materials

 

 

ES

EN1

Tools used by weight or volume

Not material. The process for the assessment
of this indicator is undergoing revision.

 

ES

EN2

Percentage of materials used that come from recycling

Not material. The process for the assessment
of this indicator is undergoing revision.

 

 

 

Energy

 

 

ES

EN3

Direct energy consumption broken down by primary energy source

38-39. Not material, but reported.

Partial

ES

EN4

Indirect energy consumption broken down by primary energy source

38-39. Not material, but reported.

Partial

AD

EN5

Energy saved due to improvements in conservation and efficiency

38-39. Not material, but reported.

Partial

AD

EN6

Initiatives for the supplying of products
and services with low energy consumption

Not material.

Complete

AD

EN7

Initiatives to reduce indirect energy
consumption and the reductions obtained

38-39. Not material, but reported.

Partial

 

 

Water

 

 

ES

EN8

Total water drawn off by source

Not material.

Complete

AD

EN9

Water sources significantly affected by water drawn off

Not material.

Complete

AD

EN10

Percentage of total water volume recycled and reused

Not material.

Complete

 

 

Biodiversity

 

 

ES

EN11

Location and size of the area of the company
in areas that are protected, or of high biodiversity

Not material.

 

ES

EN12

Description of significant impacts on biodiversity

Not material.

 

AD

EN13

Protected or restored habitats

Not material.

 

AD

EN14

Management of impacts on biodiversity

23-24. Not material, but reported.

Partial

AD

EN15

Number of species on the IUCN
red list and national conservation lists

Not material.

 

 

 

Emissions, effluents and residues

 

 

ES

EN16

Total of direct and indirect greenhouse gas emissions, by weight

Not material.

 

ES

EN17

Other indirect greenhouse gas emissions, by weight

Not material.

 

ES

EN18

Initiatives to reduce greenhouse gas
emissions and the reductions obtained

Not material.

 

ES

EN19

The emission of substances harmful to the ozone layer, by weight

Not material.

 

ES

EN20

NOx, SOx and other significant atmospheric emissions, by type and weight

Not material.

 

ES

EN21

Total water discharged, by quality and destination

Not material.

 

ES

EN22

Total residue weight, by type and method of disposal

39. Not material, but reported.

Complete

ES

EN23

Number and total volume of significant spillages

Not material.

 

AD

EN24

Weight of dangerous and residues
transported, imported, exported or treated

Not material.

 

AD

EN25

Biodiversity of water bodies and habitats
affected by the discharge of water and drainage

Not material.

 

 

 

Products and services

 

 

ES

EN26

Initiatives to mitigate the environmental impacts of products and services

23-24, 28-25-26 and 28-29

Complete

ES

EN27

Percentage of products and their packaging recovered

Not informed.

 

 

 

Compliance

 

 

ES

EN28

Pines and sanctions for non-compliance
with laws and environmental regulations

Not material.

 

 

 

Transport

 

 

AD

EN29

Environmental impacts of the transport
of products, goods and materials and workers

Not material.

 

 

 

General

 

 

AD

EN30

Total investment and expenditure on environmental protection, by type

Not material.

 

 

 

PRACTICES FOR LABOUR AND DECENT WORK

 

 

 

 

Employment

 

 

ES

LA1

Workers by type of job, work contract
and region, broken down by gender

34

Complete

ES

LA2

Total number and rate of turnover
of staff, by age bracket, gender and region

Not informed.

 

AD

LA3

Benefits that are not offered
to temporary or part-time employees

35

Complete

 

 

Relationships between workers and governance

 

 

ES

LA4

Percentage of employees covered
by collective wage agreements

35

Complete

ES

LA5

Minimum prior notice period
given for operational changes

There is no formally
established notice period.

Complete

 

 

Occupational health and safety

 

 

AD

LA6

Percentage of employees represented
on formal health and safety committees

Not material.

 

ES

LA7

Rates of lesions, occupational diseases,
days lost, absenteeism and deaths

Not material.

 

ES

LA8

Programs for education, training,
consultation, prevention and risk control

Not material.

 

AD

LA9

Themes related to health and safety
covered by formal union agreements

Not material.

 

 

 

Training and education

 

 

ES

LA10

Average number of training hours per year,
by employee, by functional category

Not informed. The process for assessing this indicator is undergoing revision.

 

AD

LA11

Program for the management of skills,
continuous learning and end of career

Walmart Brasil does not
maintain this type of program.

Complete

AD

LA12

Percentage of employees that
receive regular performance analyses

33

Complete

 

 

Diversity and equality of opportunity

 

 

ES

LA13

Those responsible for governance and
employees by gender, age bracket and minorities

45

Partial

 

 

Equality of remuneration between men and women

 

 

ES

LA14

Proportion of salary based between
men and women, by functional category

35-36. Staff management policies establish that staff members with the same qualifications, experience and performance must also receive the same salary, independent of gender.

Partial

 

 

HUMAN RIGHTS

 

 

 

 

Investment and buying processes and practices

 

 

ES

HR1

Investment contracts which include
clauses referring to human rights

Not material.

 

ES

HR2

Suppliers submitted to human rights evaluations

19-20. In 2013 based on control strategies and acting in consonance with the directives of the International Labor Organization (ILO) and the declaration of human rights, Walmart did not identify in its operations, or among its suppliers, any risk of child labor, forced labor or analogous slave labor.

Partial

AD

HR3

Training for employees in human rights

No training.

Complete

 

 

Non-discrimination

 

 

ES

HR4

Total number of cases of discrimination and measures taken

Bearing in mind the sensitive nature of this information, Walmart deals with cases
of discrimination registered by the
company in a confidential manner.

Partial

 

 

Freedom of association and collective bargaining

 

 

ES

HR5

Operations that carry a risk to the right to exercise freedom of association

Not material.

 

 

 

Child labor

 

 

ES

HR6

Operations with a significant risk of the occurrence of child labor

In 2013 no operation was identified that represented risks of this type.

Complete

 

 

Forced labor or analogous slave labor

 

 

ES

HR7

Operations identified that carry a
risk of forced labor or analogous slave labor

In 2013 no operation was identified that presented risks of this type.

Complete

 

 

Safety practices

 

 

AD

HR8

Security personnel trained in human rights

Not informed.

 

 

 

Indigenous rights

 

 

AD

HR9

Cases of violation of the rights of indigenous peoples and measures taken

There were no cases involving violation
of the rights of indigenous peoples.

Complete

 

 

SOCIETY

 

 

 

 

Community

 

 

ES

SO1

Nature, scope and efficiency of any programs or
practices to evaluate and manage the impact of operations
on communities, including entry, operation and exit

23-24 and 47-51

Partial

 

 

Corruption

 

 

ES

SO2

Business units submitted to evaluation of corruption risk

19-20.
In 2013 continuous evaluation was carried
out of anticorruption risks in all the business
areas of the company with possible risks
identified being duly mitigated.

Complete

ES

SO3

Employees trained in anticorruption policies and procedures

21

Complete

ES

SO4

Measures taken in response to case of corruption

21-22

Partial

 

 

Public policies

 

 

ES

SO5

Positions and participation in the drawing-up of public policies and lobbies

40-41

Complete

AD

SO6

Contributions to political parties,
politicians or related institutions

Not material, but reported.
The company does not make donations.

Complete

 

 

Unfair competition

 

 

AD

SO7

Court cases for unfair competition, anti-trust practices and monopolies

In 2013, there were two court cases with more than one focus, one of them resulting in a favorable judgment for the company, pending appeal; the other case is in the proof collection phase.

Complete

 

 

Compliance

 

 

ES

SO8

Pines and sanctions for non-compliance to laws and regulations

Not material.

 

 

 

RESPONSIBILITY FOR THE PRODUCT

 

 

 

 

Customer health and safety

 

 

ES

PR1

Praises of product life-cycle and services
for which health and safety impacts are evaluated

28-29

Complete.

AD

PR2

Compliance with regulations and
voluntary codes related to health and safety

Not informed.

 

 

 

Labelling of products and services

 

 

ES

PR3

Type of information on products and
services required by labelling procedures

Not material.

 

AD

PR4

Cases of non-compliance related to information provided and labelling

Not material.

 

AD

PR5

Practices related to customer satisfaction,
including the results of poll research

43-45

Complete

 

 

Marketing communications

 

 

ES

PR6

Adhesion to laws, norms and voluntary
marketing communication codes

Not material.

 

AD

PR7

Cases of non-compliance with respect to marketing communication

Not material.

 

 

 

Customer privacy

 

 

AD

PR8

Proven complaints related to violation
of privacy and loss of customer data

Not material.

 

 

 

Compliance

 

 

ES

PR9

Fines for non-compliance in the
supply and use of products and services

Not material.