Strategy and analysis | AR’s pages | FSs’ pages | Global Compact |
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G4-1 | Core | Provide a statement from the most senior decision-maker of the organization (such as CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and the organization’s strategy for addressing sustainability. | |||
G4-2 | Comprehensive | Provide a description of key impacts, risks, and opportunities. The organization should provide two concise narrative sections on key impacts, risks, and opportunities. Section One should focus on the organization’s key impacts on sustainability and effects on stakeholders, including rights as defined by national laws and relevant internationally recognized standards. This should take into account the range of reasonable expectations and interests of the organization’s stakeholders. | 141 to 143 | ||
Organizational profile | AR’s pages | FSs’ pages | Global Compact |
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G4-3 | Core | Report the name of the organization. | 110 and 130 | ||
G4-4 | Core | Report the primary brands, products, and services. | 111 to 112 and 137 | ||
G4-5 | Core | Report the location of the organization’s headquarters. | 110 | ||
G4-6 | Core | Report the number of countries where the organization operates, and names of countries where either the organization has significant operations or that are specifically relevant to the sustainability topics covered in the report. | 110 to 112 | ||
G4-7 | Core | Report the nature of ownership and legal form. | 110 to 130 | ||
G4-8 | Core | Report the markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries). | 114 to 124 | ||
G4-9 | Core | Report the scale of the organization. | 89 to 97 | ||
G4-10 | Core | Report the total number of employees by employment contract and gender. | 96 | 6 | |
G4-11 | Core | Report the percentage of total employees covered by collective bargaining agreements. | One- hundred percent of QGEP employees are covered by the collective bargaining agreement. |
3 | |
G4-12 | Core | Describe the organization’s supply chain. | 106 and 140 | ||
G4-13 | Core | Report any significant changes during the reporting period regarding the organization’s size, structure, ownership, or its supply chain. | 89 to 97 | ||
G4-14 | Core | Report whether and how the precautionary approach or principle is addressed by the organization. | |||
G4-15 | Core | List externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses. | 120 | ||
G4-16 | Core | List memberships of associations (such as industry associations) and national or international advocacy organizations in which the organization holds a position on the governance body. | |||
Identified material aspects and boundaries | AR’s pages | FSs’ pages | Global Compact |
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G4-17 | Core | List all entities included in the consolidated financial statements or the equivalent documents of organization covered or not by the report. | QGOG, offshore companies and partners (OGX in default) | 110 | |
G4-18 | Core | Explain the process for defining the report content and the aspect boundaries. | |||
G4-19 | Core | List all the material aspects identified in the process for defining report content. | |||
G4-20 | Core | For each material aspect, report the aspect boundary within the organization. | |||
G4-21 | Core | For each material aspect, report the aspect boundary outside the organization, as follows: - Report whether the aspect is material outside of the organization. - If the aspect is material outside of the organization, identify the entities, groups of entities or elements for which the aspect is material. In addition, describe the geographical location where the aspect is material for the entities identified. - Report any specific limitation regarding the Aspect Boundary outside the organization. |
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G4-22 | Core | Report the effect of any restatements of information provided in previous reports, and the reasons for such restatements. | |||
G4-23 | Core | Report significant changes from previous reporting periods in the Scope and Aspect Boundaries. | |||
Stakeholder engagement | AR’s pages | FSs’ pages | Global Compact |
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G4-24 | Core | Provide a list of stakeholder groups engaged by the organization. | |||
G4-25 | Core | Report the basis for identification and selection of stakeholders with whom to engage. | |||
G4-26 | Core | Report the organization’s approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, and an indication of whether any of the engagement was undertaken specifically as part of the report preparation process. | |||
G4-27 | Core | Report key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Report the stakeholder groups that raised each of the key topics and concerns. | |||
Report profile | AR’s pages | FSs’ pages | Global Compact |
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G4-28 | Core | Reporting period (such as fiscal or calendar year) for information provided. | |||
G4-29 | Core | Date of most recent previous report (if any). | |||
G4-30 | Core | Reporting cycle (such as annual, biennial). | |||
G4-31 | Core | Provide the contact point for questions regarding the report or its contents. | |||
G4-32 | Core | Report the in accordance option the organization has chosen. | |||
G4-33 | Core | Report the organization’s policy and current practice with regard to seeking external assurance for the report. | |||
Governance | AR’s pages | FSs’ pages | Global Compact |
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G4-34 | Core | “Report the governance structure of the organization, including committees of the highest governance body. Identify any committees responsible for advising the council in decision-making on economic, environmental and social impacts.“ | |||
G4-35 | Comprehensive | Report the process for delegating authority for economic, environmental and social topics from the highest governance body to senior executives and other employees. | |||
G4-36 | Comprehensive | Report whether the organization has appointed an executive-level position or positions with responsibility for economic, environmental and social topics, and whether post holders report directly to the highest governance body. | |||
G4-37 | Comprehensive | “Report processes for consultation between stakeholders and the highest governance body on economic, environmental and social topics. If the consultation is delegated to other bodies, structures or people, indicate to whom and any existing feedback processes to the highest governance body.“ | |||
G4-38 | Comprehensive | Report the composition of the highest governance body and its committees. | |||
G4-39 | Comprehensive | Report whether the Chair of the highest governance body is also an executive officer (and, if so, his or her function within the organization’s management and the reasons for this arrangement). | |||
G4-40 | Comprehensive | Report the nomination and selection processes for the highest governance body and its committees, and the criteria used for nominating and selecting highest governance body members. | |||
G4-41 | Comprehensive | Report processes for the highest governance body to ensure conflicts of interest are avoided and managed. Report whether conflicts of interest are disclosed to stakeholders. | |||
G4-42 | Comprehensive | Report the highest governance body’s and senior executives’ roles in the development, approval, and updating of the organization’s purpose, value or mission statements, strategies, policies, and goals related to economic, environmental and social impacts. | |||
G4-43 | Comprehensive | Report the measures taken to develop and enhance the highest governance body’s collective knowledge of economic, environmental and social topics. | |||
G4-44 | Comprehensive | Report the processes for evaluation of the highest governance body’s performance with respect to governance of economic, environmental and social topics. Report whether such evaluation is independent or not, and its frequency. Report whether such evaluation is a self-assessment. | |||
G4-45 | Comprehensive | Report the highest governance body’s role in the identification and management of economic, environmental and social impacts, risks, and opportunities. Include the highest governance body’s role in the implementation of due diligence processes. | |||
G4-46 | Comprehensive | Report the highest governance body’s role in reviewing the effectiveness of the organization’s risk management processes for economic, environmental and social topics. | |||
G4-47 | Comprehensive | Report the frequency of the highest governance body’s review of economic, environmental and social impacts, risks, and opportunities. | |||
G4-48 | Comprehensive | Report the highest committee or position that formally reviews and approves the organization’s sustainability report and ensures that all material aspects are covered. | CEO of QGEP | ||
G4-49 | Comprehensive | Report the process for communicating critical concerns to the highest governance body. | |||
G4-50 | Comprehensive | Report the nature and total number of critical concerns that were communicated to the highest governance body and the mechanism(s) used to address and resolve them. | |||
G4-51 | Comprehensive | Report the remuneration policies for the highest governance body and senior executives for the below types of remuneration: • Fixed pay and variable pay: - Performance-based pay - Equity-based pay - Bonuses - Deferred or vested shares • Sign-on bonuses or recruitment incentive payments • Termination payments • Clawbacks Retirement benefits, including the difference between benefit schemes and contribution rates for the highest governance body, senior executives, and all other employees. Report how performance criteria in the remuneration policy relate to the highest governance body’s and senior executives’ economic, environmental and social objectives. |
126, 148 | ||
G4-52 | Comprehensive | Report the process for determining remuneration. Report whether remuneration consultants are involved in determining remuneration and whether they are independent of management. Report any other relationships which the remuneration consultants have with the organization. | |||
G4-53 | Comprehensive | Report how stakeholders’ views are sought and taken into account regarding remuneration, including the results of votes on remuneration policies and proposals, if applicable. | |||
G4-54 | Comprehensive | Report the ratio of the annual total compensation for the organization’s highest-paid individual in each country of significant operations to the median annual total compensation for all employees (excluding the highest-paid individual) in the same country. | Proportion of 5,1 | ||
G4-55 | Comprehensive | Report the ratio of percentage increase in annual total compensation for the organization’s highest-paid individual in each country of significant operations to the median percentage increase in annual total compensation for all employees (excluding the highest-paid individual) in the same country. | Proportion of 1,7 | ||
Ethics and integrity | AR’s pages | FSs’ pages | Global Compact |
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G4-56 | Core | Describe the organization’s values, principles, standards and norms of behavior such as codes of conduct and codes of ethics. | 97 | 10 | |
G4-57 | Comprehensive | Report the internal and external mechanisms for seeking advice on ethical and lawful behavior, and matters related to organizational integrity, such as helplines or advice lines. | Not reported | 10 | |
G4-58 | Comprehensive | Report the internal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related to organizational integrity, such as escalation through line management, whistleblowing mechanisms or hotlines. | Not reported | 10 |
Aspect: Economic performance | AR’s pages | FSs’ pages | Global Compact |
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---|---|---|---|---|
G4-EC1 | Direct economic value generated and distribute. | 108 and 119 | 7 | |
G4-EC2 | Financial implications and other risks and opportunities for the organization’s activities due to climate change. | |||
G4-EC3 | Coverage of the organization’s defined benefit plan obligations. | 148 | ||
G4-EC4 | Financial assistance received from government. | 116 and 121 | ||
Aspect: Market presence | AR’s pages | FSs’ pages | Global Compact |
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G4-EC5 | Ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation. | Not material |
6 | |
G4-EC6 | Proportion of senior management hired from the local community at significant locations of operation. | Not material |
6 | |
Aspect: Indirect economic impacts | AR’s pages | FSs’ pages | Global Compact |
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G4-EC7 | Development and impact of infrastructure investments and services supported. | Not material |
97 | |
G4-EC8 | Significant indirect economic impacts, including the extent of impacts. | Not material |
97 | |
Aspect: Procurement practices | AR’s pages | FSs’ pages | Global Compact |
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G4-EC9 | Proportion of spending on local suppliers at significant locations of operation. | Not material |
Aspect: Materials | AR’s pages |
FSs’ pages | Global Compact |
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G4-EN1 | Materials used by weight or volume. | Not material |
7 and 8 | |
G4-EN2 | Percentage of materials used that are recycled input materials. | Not material |
8 | |
Aspect: Energy | AR’s pages |
FSs’ pages | Global Compact |
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G4-EN3 | Energy consumption within the organization. | Not material |
7 and 8 | |
G4-EN4 | Energy consumption outside of the organization. | Not material |
8 | |
G4-EN5 | Energy intensity. | Not material |
8 | |
G4-EN6 | Reduction of energy consumption. | Not material |
8 and 9 | |
G4-EN7 | Reductions in energy requirements of products and services. | Not material |
8 and 9 | |
Aspect: Water | AR’s pages |
FSs’ pages | Global Compact |
|
G4-EN8 | Total water withdrawal by source. | 7 and 8 | ||
G4-EN9 | Water sources significantly affected by withdrawal of water. | 8 | ||
G4-EN10 | Percentage and total volume of water recycled and reused. | 8 | ||
Aspect: Biodiversity | AR’s pages |
FSs’ pages | Global Compact |
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G4-EN11 | Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. | 8 | ||
G4-EN12 | Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. | 8 | ||
G4-EN13 | Habitats protected or restored. | 7 and 8 | ||
G4-EN14 | Total number of IUCN red list species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. | 7 and 8 | ||
Aspect: Emissions | AR’s pages |
FSs’ pages | Global Compact |
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G4-EN15 | Direct greenhouse gas (GHG) emissions (scope 1). | 7 and 8 | ||
G4-EN16 | Energy indirect greenhouse gas (GHG) emissions (scope 2). | 8 | ||
G4-EN17 | Other indirect greenhouse gas (GHG) emissions (scope 3). | 8 and 9 | ||
G4-EN18 | Greenhouse gas (GHG) emissions intensity. | 7 and 8 | ||
G4-EN19 | Reduction of greenhouse gas (GHG) emissions. | Since there was no operation in 2012, this indicator has not results. |
7 and 8 | |
G4-EN20 | Emissions of ozone-depleting substances (ODS). | In QGEP operational activities, there are no emissions of ozone-depleting substances (ODSs). | 7 and 8 | |
G4-EN21 | NOx, SOx, and other significant air emissions. | In QGEP operational activities, there are no NOx, SOx and other significant air emissions. | 7 and 8 | |
Aspect: Effluents and waste | AR’s pages |
FSs’ pages | Global Compact |
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G4-EN22 | Total water discharge by quality and destination. | 8 | ||
G4-EN23 | Total weight of waste by type and disposal method. | 8 | ||
G4-EN24 | Total number and volume of significant spills. | 8 | ||
G4-EN25 | Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention – Annex I, II, III, and VIII –, and percentage of transported waste shipped internationally. | 8 | ||
G4-EN26 | Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the organization’s discharges of water and runoff. | There are no bodies of water significantly affected by disposal and drainage of water as a result of QGEP activities. | 8 | |
Aspect: Products and services | AR’s pages |
FSs’ pages | Global Compact |
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G4-EN27 | Extent of impact mitigation of environmental impacts of products and services. | Not material |
7, 8 and 9 | |
G4-EN28 | Percentage of products sold and their packaging materials that are reclaimed by category. | Not material |
8 | |
Aspect: Compliance | AR’s pages |
FSs’ pages | Global Compact |
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G4-EN29 | Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. | In 2013, no fines or sanctions were imposed as a result of non-compliance with environmental regulations and laws for activities operated by QGEP; for Manati alone, operated by Petrobras, which therefore does not enter into the scope. |
133 and 134 | 8 |
Aspect: Transport | AR’s pages |
FSs’ pages | Global Compact |
|
G4-EN30 | Significant environmental impacts of transporting products and other goods and materials for the organization’s operations, and transporting members of the workforce. | 8 | ||
Aspect: Overall | AR’s pages |
FSs’ pages | Global Compact |
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G4-EN31 | Total environmental protection expenditures and investments by type. | 7, 8 and 9 | ||
Aspect: Supplier environmental assessment | AR’s pages |
FSs’ pages | Global Compact |
|
G4-EN32 | Percentage of new suppliers that were screened using environmental criteria. | 82 and 83 | 8 | |
G4-EN33 | Significant actual and potential negative environmental impacts in the supply chain and actions taken. | 8 | ||
Aspect: Environmental grievance mechanisms | AR’s pages |
FSs’ pages | Global Compact |
|
G4-EN34 | Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms. | No complaints related to environmental impacts in 2013 were registered. | 8 |
Aspect: Employment | AR’s pages |
FSs’ pages | Global Compact |
|
---|---|---|---|---|
G4-LA1 | Total number and rates of new employee hires and employee turnover by age group, gender and region. | 6 | ||
G4-LA2 | Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation. | |||
G4-LA3 | Return to work and retention rates after parental leave, by gender. | No employee took maternity/paternity leave in 2013. Two women returned from maternity leave in 2013 and continued to be employed 12 months after returning. | 6 | |
Aspect: Labor/Management relations | AR’s pages |
FSs’ pages | Global Compact |
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G4-LA4 | Minimum notice periods regarding operational changes, including whether these are specified in collective agreements. | There is no formal procedure, but common sense is used. Employees are called on by the Union directly to participate in negotiations. | 3 | |
Aspect: Occupational health and safety | AR’s pages |
FSs’ pages | Global Compact |
|
G4-LA5 | Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programs. | The Internal Committee for Accident Prevention (CIPA) at QGEP is formed by seven members elected by the employees and seven members appointed by the company, which represents 6.14%. | ||
G4-LA6 | Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender. | In 2013, there were no suspensions due to work-related injuries, occupational illness or occupational accident. However, there were six accidents without time off in activities related to Block BM-J-2, with employees hired by QGEP, and seven accidents without time off in activities related to Block BS-4, with QGEP contractor company employees. | ||
G4-LA7 | Workers with high incidence or high risk of diseases related to their occupation. |
None | ||
G4-LA8 | Health and safety topics covered in formal agreements with trade unions. |
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Aspect: Training and education | AR’s pages |
FSs’ pages | Global Compact |
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G4-LA9 | Average hours of training per year per employee by gender, and by employee category. | 6 | ||
G4-LA10 | Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. | |||
G4-LA11 | Percentage of employees receiving regular performance and career development reviews, by gender and by employee category. | 6 | ||
Aspect: Diversity and equal opportunity | AR’s pages |
FSs’ pages | Global Compact |
|
G4-LA12 | Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity. | 6 | ||
Aspect: Equal remuneration for women and men | AR’s pages |
FSs’ pages | Global Compact |
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G4-LA13 | Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation. | 6 | ||
Aspect: Supplier assessment for labor practices | AR’s pages |
FSs’ pages | Global Compact |
|
G4-LA14 | Percentage of new suppliers that were screened using labor practices criteria. |
Not material |
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G4-LA15 | Significant actual and potential negative impacts for labor practices in the supply chain and actions taken. | |||
Aspect: Labor practices grievance mechanisms | AR’s pages |
FSs’ pages | Global Compact |
|
G4-LA16 | Number of grievances about labor practices filed, addressed, and resolved through formal grievance mechanisms. | In 2013, there were no labor complaints filed, processed or resolved. |
Aspect: Investment | AR’s pages |
FSs’ pages | Global Compact |
|
---|---|---|---|---|
G4-HR1 | Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening. | 2 | ||
G4-HR2 | Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. | 1 | ||
Aspect: Non-Discrimination | AR’s pages |
FSs’ pages | Global Compact |
|
G4-HR3 | Total number of incidents of discrimination and corrective actions taken. | No case of discrimination was identified in 2013. | 6 | |
Aspect: Freedom of association and collective bargaining | AR’s pages |
FSs’ pages | Global Compact |
|
G4-HR4 | Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and measures taken to support these rights. | QGEP does not impose restrictions related to the freedom of association and collective bargaining. | 3 | |
Aspect: Child labor | AR’s pages |
FSs’ pages | Global Compact |
|
G4-HR5 | Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor. | There are no operations and suppliers that could pose significant risks of child labor cases or young workers exposed to hazardous work occurring. | 5 | |
Aspect: Forced or compulsory labor | AR’s pages |
FSs’ pages | Global Compact |
|
G4-HR6 | Operations and suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor. |
There were no operations that could have a risk for incidents of forced or compulsory labor. | 4 | |
Aspect: Security practices | AR’s pages |
FSs’ pages | Global Compact |
|
G4-HR7 | Percentage of security personnel trained in the organization’s human rights policies or procedures that are relevant to operations. | Not material | 1 | |
Aspect: Indigenous rights | AR’s pages |
FSs’ pages | Global Compact |
|
G4-HR8 | Total number of incidents of violations involving rights of indigenous peoples and actions taken. | 1 | ||
Aspect: Assessment | AR’s pages |
FSs’ pages | Global Compact |
|
G4-HR9 | Total number and percentage of operations that have been subject to human rights reviews or impact assessments. | Currently, no assessment of human rights is done in QGEP operations. | 1 | |
Aspect: Supplier human rights assessment | AR’s pages |
FSs’ pages | Global Compact |
|
G4-HR10 | Percentage of new suppliers that were screened using human rights criteria. | 2 | ||
G4-HR11 | Significant actual and potential negative human rights impacts in the supply chain and actions taken. | 2 | ||
Aspect: Human rights grievance mechanisms | AR’s pages |
FSs’ pages | Global Compact |
|
G4-HR12 | Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms. | No complaints were received related to human rights impacts through a formal mechanism. | 1 |
Aspect: Local communities | AR’s pages | FSs’ pages | Global Compact |
|
---|---|---|---|---|
G4-SO1 | Percentage of operations with implemented local community engagement, impact assessments, and development programs. | 97 | 1 | |
G4-SO2 | Operations with significant actual and potential negative impacts on local communities. |
97 | 1 | |
Aspect: Anti-Corruption | AR’s pages | FSs’ pages | Global Compact |
|
G4-SO3 | Total number and percentage of operations assessed for risks related to corruption and the significant risks identified. | Not material |
10 | |
G4-SO4 | Communication and training on anti-corruption policies and procedures. | Not material |
10 | |
G4-SO5 | Confirmed incidents of corruption and actions taken. | Not material |
10 | |
Aspect: Public policy | AR’s pages | FSs’ pages | Global Compact |
|
G4-SO6 | Total value of political contributions by country and recipient/beneficiary. | Not material |
10 | |
Aspect: Anti-Competitive behavior | AR’s pages | FSs’ pages | Global Compact |
|
G4-SO7 | Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes. | Not material |
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Aspect: Compliance | AR’s pages | FSs’ pages | Global Compact |
|
G4-SO8 | Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations. | None | 133 and 134 | |
Aspect: Supplier assessment for impacts on society | AR’s pages | FSs’ pages | Global Compact |
|
G4-SO9 | Percentage of new suppliers that were screened using criteria for impacts on society. | |||
G4-SO10 | Significant actual and potential negative impacts on society in the supply chain and actions taken. | |||
Aspect: Grievance mechanisms for impacts on society | AR’s pages | FSs’ pages | Global Compact |
|
G4-SO11 | Number of grievances about impacts on society filed, addressed, and resolved through formal grievance mechanisms. | Not material |
133 and 134 |
Aspect: Customer health and safety | AR’s pages |
FSs’ pages | Global Compact |
|
---|---|---|---|---|
G4-PR1 | Percentage of significant product and service categories for which health and safety impacts are assessed for improvement. |
QGEP assesses the risk of its activities and audits critical suppliers as well as performing a document analysis on non-critical suppliers. Health and safety requirements are included in all of its contracts. | ||
G4-PR2 | Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services during their life cycle, by type of outcomes. | None | ||
Aspect: Product and service labeling | AR’s pages |
FSs’ pages | Global Compact |
|
G4-PR3 | Type of product and service information required by the organization’s procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements. | Not applicable | ||
G4-PR4 | Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes. | None | ||
G4-PR5 | Results of surveys measuring customer satisfaction. | Since there is no production, QGEP has no direct customers to take satisfaction surveys. | ||
Aspect: Marketing communications | AR’s pages |
FSs’ pages | Global Compact |
|
G4-PR6 | Sale of banned or disputed products. | Not material | ||
G4-PR7 | Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes. | Not material | ||
Aspect: Customer privacy | AR’s pages |
FSs’ pages | Global Compact |
|
G4-PR8 | Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. | Not material | ||
Aspect: Compliance | AR’s pages |
FSs’ pages | Global Compact |
|
G4-PR9 | Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. | Not material |