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1. Operations
2. Corporate reorganization
3. Financial Information Preparation and Presentation Basis
4. Summary of significant accounting practices
5. Cash and cash equivalents
6. Marketable Securities
7. Accounts Receivable
8. Inventories
9. Taxes and contributions recoverable
10. Deferred income tax and social contribution
11. Prepaid expenses
12. Other Assets
13. Investments
14. Property, Plant and Equipment
15. Intangibles
16. Deferred charges
17. Suppliers – Trade payables
18. Loans and financing
19. Labor obligations
20. Taxs and contributions
21. Other Assets
22. Provision for contingencies
23. Assets retirement obligation
24. Shareholders’ equity
25. Net operating revenue
26. Cost of services rendered and goods sold
27. Selling expenses
28. General and administrative expenses
29. Other operating revenues (expenses), net
30. Financial income
31. Financial expenses
32. Exchange variations, net
33. Income tax, social contribution expenses and tax losses
34. Transactions with Telecom Italia Group
35. Financial instruments and risk management
36. Pension plans and other post-employment benefits
37. Management’s fees
38. Insurance
39. Commitments
40. Transactions with Group Telefónica
41. Supplemental Information (not audited)
The fees paid to the management of the Company and its subsidiaries in the year ended December 31, 2009 totaled R$ 7,569 (R$ 10,063 in 2008).