| Code G4 | Description | Page | Reason for omission | Assured | Complementary information |
|---|---|---|---|---|---|
| General Content | |||||
| Strategy and Analysis | |||||
| G4-1 | Declaration from key decision maker in the organization (e.g.: CEO, chairman of board of directors or equivalent) about relevance of sustainability for the organization and its sustainability strategy. | - | - | ||
| Organizational Profile | |||||
| G4-3 | Name of organization. | - | - | ||
| G4-4 | Primary brands, products, and/or services. The reporting organization should indicate the nature of its role in offering these products and services and the extent to which it uses outsourcing. | - | - | ||
| G4-5 | Location of organization’s headquarters. | - | - | ||
| G4-6 | Number of countries where the organization operates, and names of countries where either the organization has significant operations or ones that are specifically relevant to the sustainability topics covered in the report. | - | - | ||
| G4-7 | Nature of ownership and legal form. | - | - | ||
| G4-8 | Markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries). | - | - | ||
| G4-9 | Scale of the organization. | - | - | ||
| G4-10 | Total number of employees by work contract and gender; permanent employees by type of employment and gender, and the total number of the work force by employees and third-parties and by gender; by region and by gender. | - | - | ||
| G4-11 | Report the percentage of total employees covered by collective bargaining agreements. | - | - | ||
| G4-12 | Describe the organization’s supply chain. | - | - | ||
| G4-13 | Report any significant changes during the reporting period regarding the organization’s size, structure, ownership, or its supply chain. | - | - | ||
| Commitment to external initiatives | |||||
| G4-14 | Report whether and how the precautionary approachor principle is addressed by the organization. | - | - | ||
| G4-15 | Externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses. | - | - | ||
| G4-16 | Participation in associations (such as industry federations) and/or domestic/international advocacy organizations. | - | The organization is the senior representative on the Federação Brasileira de Bancos (Febraban) Compliance Committee and the coordinator of the Federación Lationamericana de Bancos (Felaban) Compliance Commission. | - | |
| Material aspects identified and boundaries | |||||
| G4-17 | List all the entities included in the consolidated financial statements or equivalent documents and report whether any entity included in the consolidated financial statements or equivalent documents was not covered by the report. | - | - | ||
| G4-18 | Process for defining the report content and boundaries. Explain how the organization implemented the principles for defining the report content. | - | - | ||
| G4-19 | List of material aspects identified in the process of defining report content. | - | - | ||
| G4-20 | Boundary, within organization, for each material aspect. | - | - | ||
| G4-21 | Boundary, outside organization, for each material aspect. | - | - | ||
| G4-22 | Explanation of consequence of any restatements of information provided in previous reports and the reasons for such restatements. | - | - | The information related to alterations compared with previous years, such as base year data and measurement methods is included in the respective chapter or in specific tables. There were no alterations in the nature of the business or mergers and acquisitions during the period. | |
| G4-23 | Report any specific limitations regarding the scope or boundary of the report. | - | - | There were no limitations. | |
| Stakeholder Engagement | |||||
| G4-24 | Report list of stakeholder groups engaged by the organization. | - | - | ||
| G4-25 | Basis for identification and selection of stakeholders with whom to engage. | - | - | ||
| G4-26 | Approach to stakeholder engagement, including frequency of engagement discriminated by type and group, indicating whether any engagement was promoted specifically as part of preparing this report. | In 2015 there was no external engagement as part of preparing this report because materiality was not reviewed. Bradesco has a large number of engagement initiatives pulverized throughout the Organization’s diverse facilities. Each initiative adopts a specific schedule. |
|||
| G4-27 | Key topics and concerns raised through stakeholder engagement and the measures adopted by the organization to address these topics and concerns, including the process of reporting them. List which stakeholder group raised each topic and concern. | The indicators currently in use do not cover this type of information. There is, consequently, a need to improve them in the coming years. | |||
| Report Profile | |||||
| G4-28 | Reporting period. | - | - | January 1st to December 31st 2015 | |
| G4-29 | Date of most recent previous report. | - | - | 2014 | |
| G4-30 | Reporting cycle (annual, biennial, etc.). | - | - | Annual | |
| G4-31 | Point of contact for questions regarding the report or its content. | - | - | Market Relations/ 55 11 2194-0922 |
|
| G4-32 | In accordance option for application of guidelines and external verification. | - | Core | ||
| Assurance | |||||
| G4-33 | Policy and current practice adopted by Organization with regard to seeking external assurance for the report. | - | - | ||
| Governance | |||||
| Governance structure and composition | |||||
| G4-34 | Governance structure in the organization, including the committees of the highest governance body. Identify any committees responsible for advising the highest governance body on economic, environmental and social topics. | - | - | ||
| G4-35 | Process of delegating responsibility for economic, environmental and social questions from the highest governance body to senior executives and other employees. | - | - | ||
| Ethics and Integrity | |||||
| G4-56 | Values, principles, standards and norms of behavior in the organization, such as codes of conduct and ethics. | - | - | ||
| Specific Content | |||||
| Category: Economic | |||||
| DMA | Economic Performance | Economic and financial performance | - | - | |
| G4-EC1 | Direct economic value generated and distributed. | - | - | ||
| G4-EC2 | Financial implications and other risks and opportunities for organization’s activities due to climate change. | - | - | ||
| G4-EC4 | Financial assistance received from the government. | - | - | ||
| DMA | Indirect Economic Impacts | Strategic differentials | - | - | |
| G4-EC8 | Significant indirect economic impacts, including extent of impacts. | - | - | ||
| Category: Environment | |||||
| DMA | Compliance | - | - | ||
| G4-EN29 | Monetary value of fines and total number of sanctions applied for non-compliance with environmental laws and regulations. | - | - | In 2015 no environment-related complaints were filed, processed and resolved by formal mechanism in the Insurance Group. | |
| DMA | Supplier Environmental Assessment | Supplier management | Bradesco will not disclose its 2016 targets since these are considered strategic and therefore confidential. | - | |
| G4-EN32 | Percentage of new suppliers screened using environmental criteria. | - | - | ||
| G4-EN33 | Significant actual and potential negative environmental impacts in supplier chain and measures taken. | - | Information unavailable | - | |
| Social Category | |||||
| Sub-category: Labor Practices and Decent Work | |||||
| DMA | Employment | - | - | ||
| G4-LA1 | Total number and rates of new employee admissions and employee turnover by age group, gender and region. | - | - | ||
| G4-LA2 | Comparison of benefits for full-time and part-time and temporary workers, discriminated by important operational units. | - | - | ||
| G4-LA3 | Return to work and retention rates after paternity leave, discriminated by gender. | - | - | ||
| DMA | Training and Education | Strategic differentials | - | - | |
| G4-LA9 | Average number of hours training per employee per year, discriminated by gender and functional category. | - | - | ||
| G4-LA10 | Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. | - | - | ||
| G4-LA11 | Percentage of employees receiving regular performance and career development reviews, by gender and functional category. | - | - | ||
| DMA | Equal Remuneration for Women and Men | People management | |||
| G4-LA13 | Ratio of women's basic salary to men's, by functional category and relevant units. | The bank does not have data discriminated by operating unit. | - | ||
| DMA | Screening of suppliers for Labor Practices | Supplier management | Bradesco will not disclose its 2016 targets since these are considered strategic and therefore confidential. | - | |
| G4-LA14 | Percentage of new suppliers screened using labor practice criteria. | - | - | ||
| G4-LA15 | Significant actual and potential negative impacts for labor practices in the supply chain. | - | - | ||
| DMA | Complaint and Grievance Mechanisms Related to Labor Practices | People management | - | - | |
| G4-LA16 | Number of grievances about labor practices filed, processed and resolved through formal mechanism. | - | - | ||
| Sub-category: Human Rights | |||||
| DMA | Investments | Strategy | - | - | |
| G4-HR1 | Total number and percentage of investment agreements and contracts that include human rights clauses or that were submitted to human rights assessment. | - | The percentage of significant financing contracts submitted to socio-environmental assessment is not available; however, we are working towards making this information available in the medium term. | - | |
| G4-HR2 | Total number of hours of employee training in human rights policies or procedures related to aspects of human rights relevant for the Organization's operations and percentage of employees trained. | - | |||
| DMA | Non discrimination | People management | - | - | |
| G4-HR3 | Total number of cases of discrimination and corrective measures taken. | - | - | ||
| DMA | Freedom of Association and Collective Bargaining | Supplier management People management |
- | - | |
| G4-HR4 | Operations and suppliers identified as at risk concerning right to free association and measures taken to support this right. | This addresses suppliers and operations; however, for Bradesco only the risk at suppliers is relevant. For this reason no data were collected about the operations. | - | ||
| DMA | Child Labor | Supplier management | - | - | |
| G4-HR5 | Operations and suppliers identified as presenting significant risk of child labor and measures taken to contribute to the effective eradication of child labor. | This addresses suppliers and operations; however, for Bradesco only the risk at suppliers is relevant. For this reason no data were collected about the operations. | - | ||
| DMA | Forced or Slave Labor | Supplier management | - | - | |
| G4-HR6 | Operations and suppliers identified as presenting significant risk of incidents of forced or slave labor and measures taken to contribute to the eradication of forced or slave labor. | This addresses suppliers and operations; however, for Bradesco only the risk at suppliers is relevant. For this reason no data were collected about the operations. | - | ||
| DMA | Assessment | Supplier management | - | - | |
| G4-HR9 | Total number and percentage of operations that have been subjected to human rights reviews. | - | Information unavailable | - | |
| DMA | Screening of Suppliers for Human Rights | Supplier management | Bradesco will not disclose its 2016 targets since these are considered strategic and therefore confidential. | - | |
| G4-HR10 | Percentage of companies contracted and critical suppliers that were submitted to human rights screening and the measures taken. | - | - | ||
| G4-HR11 | Significant actual and potential negative human rights impacts in the supply chain and measures taken. | - | - | ||
| DMA | Human Rights-related Grievance and Complaint Mechanisms | People management | - | - | |
| G4-HR12 | Number of grievances about human rights impacts filed, addressed and resolved by formal grievance mechanism. | - | Specifically for the insurance operation, there were no human rights-related complaints to the Ombudsman. | ||
| Sub-category: Society | |||||
| DMA | Local Communities | Strategic differentials | This addresses social and financial inclusion measures. For Bradesco only financial inclusion is material. | - | |
| G4-FS13 | Access points in low population or economically disadvantaged areas by type. | - | - | ||
| G4-FS14 | Initiatives to improve access to financial services for disadvantaged persons. | Information about the degree of application and progress in the initiative is not available. | - | ||
| DMA | Anti-corruption | Corporate governance | - | - | |
| G4-SO3 | Percentage and total number of business units submitted to risk assessment related to corruption and risks identified. | Information about the risks identified is strategic and will not be disclosed. | - | ||
| G4-SO4 | Communication and training in anti- corruption practices and procedures in the organization. | - | - | ||
| DMA | Compliance | Supplier management | - | - | |
| G4-SO8 | Monetary value of significant fines and total number of non-monetary sanctions resulting from non-compliance with laws and regulations. | - | - | The Insurance Group received no fines or non-monetary sanctions related to non-compliance with laws and regulations regarding discrimination, corruption, etc. It did receive fines related to labor issues regarding breaches of the CLT labor legislation amounting to R$1,765,775.01; and fines related to psychological harassment totaling R$1,882,544.80. | |
| Sub-category: Product Responsibility | |||||
| DMA | Product and Service Labeling | Strategic differentials Client relations |
This addresses labeling and client satisfaction, but for Bradesco only client satisfaction is material. | - | |
| DMA: Former FS15 | Policies to promote the effective development and sale of financial products and services. | Client relations | - | - | |
| DMA: Former FS16 | Initiatives to improve financial education by type of beneficiary. | Strategic differentials | - | - | |
| G4-PR5 | Results of client satisfaction surveys. | - | Information not available | - | |
| DMA | Client Privacy | Corporate governance Client relations |
- | - | |
| G4-PR8 | Total number of substantiated complaints related to breach of client privacy and loss of client data. | - | - | ||
| DMA | Compliance | Client relations | - | - | |
| G4-PR9 | Monetary value of significant fines for non-compliance with laws and regulations relative to the supply and use of products and services. | - | Information not available | - | |
| Specific financial sector category | |||||
| DMA | Product Portfolio (General) | Strategy | Bradesco will not disclose its 2016 targets since these are considered strategic and therefore confidential. | - | |
| DMA: Antigo FS1 | Policies with social and environmental components specifically applied to business lines. | Strategy | - | - | |
| DMA: Former FS2 | Procedures for assessing and screening environmental and social risks in business lines. | Strategy | - | - | |
| DMA: Former FS3 | Processes for monitoring clients' implementation of and compliance with environmental and social requirements included in agreements or transactions. | Strategy | - | - | |
| DMA: Former FS4 | Processes for improving staff competency to implement environmental and social policies and procedures as applied to business lines. | Strategy | - | - | |
| DMA: Former FS5 | Interactions with clients/investees/commercial partners regarding environmental and social risks and opportunities. | Strategy | - | - | |
| G4-FS6 | Percentage of client portfolio by specific region, size and sector. | - | - | ||
| G4-FS7 | Monetary value of products and services designed to deliver a specific social benefit for each business line, broken down by purpose. | We do not disclose financial information per product because this is considered to be strategic. | - | ||
| G4-FS8 | Monetary value of products and services designed to deliver a specific environmental benefit for each business line, broken down by purpose. | We do not disclose financial information per product because this is considered to be strategic. | - | ||
| DMA Audit - Former FS9 | Coverage and frequency of audits to assess implementation of environmental and social policies and risk assessment procedures. | Corporate governance | - | - | |
| DMA | Active Ownership | Asset management | - | - | |
| DMA: Former FS12 | Voting policies applied to social and environmental issues over which the reporting organizations holds the right to vote shares or advises on voting. | - | Information unavailable | - | |
| G4-FS10 | Percentage and number of companies held in the institution's portfolio with which the reporting organization has interacted on environmental or social issues. | - | In 2015, we concluded the cycle initiated in 2014 and engaged all (100%) of the investee companies in the BRAM variable income portfolio. These interactions took place in accordance with the availability and interest of the companies. Some did not respond to our contact. With the majority the interaction involved face-to-face meetings, calls or emails. The total number of companies was 122. | - | |
| G4-FS11 | Percentage of assets subject to positive or negative environmental or social screening. | - | |||