2015 2014
1 – Calculation basis (R$ thousand) (R$ thousand)
Net Revenues (NR) 6,512,037 6,472,496
Operating Income (OI) 2,033,232 1,956,649
Gross Payroll (GPR) 170,130 154,972
Total Value Added (TVA) 4,121,326 3,685,023
2 – Internal social indicators R$ thousand % over GPR % over NR % over TVA R$ thousand % over GPR % over NR % over TVA
Meals 17,021 10.00 0.26 0.41 13,472 8.69 0.21 0.37
Compulsory social charges 58,031 34.11 0.89 1.41 53,694 34.65 0.83 1.46
Private pension 39,304 23.10 0.60 0.95 36,355 23.46 0.56 0.99
Health 17,758 10.44 0.27 0.43 15,595 10.06 0.24 0.42
Occupational health and safety 5,741 3.37 0.09 0.14 4,302 2.78 0.07 0.12
Education 729 0.43 0.01 0.02 747 0.48 0.01 0.02
Culture 29 0.02 0.00 0.00 32 0.02 0.00 0.00
Professional training and development 3,591 2.11 0.06 0.09 3,576 2.31 0.06 0.10
Daycare or daycare assistance 153 0.09 0.00 0.00 145 0.09 0.00 0.00
Sport 508 0.30 0.01 0.01 352 0.23 0.01 0.01
Profit-sharing 43,121 25.35 0.66 1.05 45,409 29.30 0.70 1.23
Transportation 4,258 2.50 0.07 0.10 4,207 2.71 0.06 0.11
Others 1,207 0.71 0.02 0.03 1,556 1.00 0.02 0.04
Total – internal social indicators 191,451 112.53 2.94 4.65 179,442 115.79 2.77 4.87
3 – External social indicators  R$ thousand % over OI % over NR % over TVA R$ thousand % over OI % over NR % over TVA
Education 133 0.01 0.00 0.00 115 0.01 0.00 0.00
Culture 8,204 0.40 0.13 0.20 8,313 0.42 0.13 0.23
Health and sanitation 1,130 0.06 0.02 0.03 722 0.04 0.01 0.02
Sports 1,330 0.07 0.02 0.03 1,478 0.08 0.02 0.04
Others 4,518 0.22 0.07 0.11 7,550 0.39 0.12 0.20
Total contributions to society 15,316 0.75 0.24 0.37 18,178 0.93 0.28 0.49
Taxes (excluding social charges) 1,218,473 59.93 18.71 29.57 1,196,191 61.13 18.48 32.46
Total – external social indicators 1,233,789 60.68 18.95 29.94 1,214,369 62.06 18.76 32.95
4 – Environmental indicators R$ thousand % over OI % over NR % over TVA R$ thousand % over OI % over NR % over TVA
4.1 – Investments related to the production/operation of the company                
Liabilities and environmental contingencies 11,448 0.56 0.18 0.28 10,964 0.56 0.17 0.30
Technological and industrial development program 24,151 1.19 0.37 0.59 37,915 1.94 0.59 1.03
Others 7,878 0.39 0.12 0.19 6,076 0.31 0.09 0.16
Total investment related to the operation/production of the company 43,477 2.14 0.67 1.05 54,955 2.81 0.85 1.49
4.2 – Investment in external programs and/or projects                
Environmental education projects in communities 1,106            0.05 0.02 0.03 1,004 0.05 0.02 0.03
Preservation and/or revitalization of degraded environments 4,848 0.24 0.07 0.12 5,682 0.29 0.09 0.15
Others 1,377 0.07 0.02 0.03 2,531 0.13 0.04 0.07
Total investments in external programs and/or projects 7,331 0.36 0.11 0.18 9,217 0.47 0.14 0.25
Total environmental investment (4.1 + 4.2) 50,808 2.50 0.78 1.23 64,172 3.28 0.99 1.74
  2015 2014
Distribution of environmental investment R$ thousand % over total R$ thousand % over total
Total investment in environmental prevention activities 23,315 45.89 37,124 57.85
Total investment in environmental maintenance activities 24,638 48.49 22,769 35.48
Total investment in environmental compensation activities 2,855 5.62 4,279 6.67
Number of environmental, administrative and legal claims filed against the company: 24 24
Total fines and indemnifications judicially or administratively determined for environmental matters:                                                                                     -                                                                                       -  
With regard to the establishment of annual goals for the minimizing of waste, the general consumption in production/operations to increase efficiency in the use of  natural resources, the company: ( ) Does not have goals ( ) Does not have goals
( X ) Fulfilled 0% to 50% ( X ) Fulfilled 0% to 50%
( ) Fulfilled 51% to 75% ( ) Fulfilled 51% to 75%
( ) Fulfilled 76% to 100% ( ) Fulfilled 76% to 100%
5 – Workforce indicators 2015(in units) 2014(in units)
Number of employees at the end of the period 1,135 1,134
Number of new hires in the period 48 47
Number of dismissals in the period 45 44
Number of outsourced employees 1,023 830
Number of interns 67 28
Number of employees over 45 439 439
Number of employees by age group:    
Under 18
 2 8
From 18 to 35
 468 474
From 36 to 45
 226 213
From 46 to 60
 419 422
Over 60
20 17
Number of employees by education level:    
     Illiterate 0 0
     Elementary education  5 7
     High school education 640 637
     Higher education 336 340
     Postgraduate 154 150
Number and percentage of women working at the Company 179  (15.8%) 171  (15.1%)
Percentage of management positions held by women 9.5% 9.3%
Number and percentage of men working at the company 956  (84.2%) 963  (84.9%)
Percentage of management positions held by men 10.7% 11.1%
Number of Afro-descendants working at the company There is no formal statement by employees as to the race
to which they belong		 There is no formal statement by employees as to the race to which they belong
Percentage of management positions held by Afro-descendants There is no formal statement by employees as to the race
to which they belong		 There is no formal statement by employees as to the race to which they belong
Number of handicapped or special-needs employees 35 29
Difference between the lowest salary paid in the company and the minimum wage (national or regional)  1 1
Difference between the lowest salary paid in the company and the minimum wage 1 1
6 – Relevant corporate citizenship information G4-DMA (Market presence) 2015 2014
Ratio of highest to lowest salary at the company 20.4 20.3
Total on-the-job accidents Tractebel: 0     Service provider: 3 Tractebel: 3      Service provider: 13
The social and environmental projects implemented by the company were decided upon by: ( ) Upper management
( ) Upper and middle management
(X) All employees		 ( ) Upper management
( ) Upper and middle management
(X) All employees
The risk and security standards in the workplace were decided upon by: ( ) Upper and middle management
( ) All employees
(X) All + CIPA		 ( ) Upper and middle management
( ) All employees
(X) All + CIPA
With regard to labor unions, right for collective bargaining and internal representation of workers, the company: ( ) Will not get involved
(X) Follows ILO standards
( ) Encourages and follows ILO standards		 ( ) Will not get involved
(X) Follows ILO standards
( ) Encourages and follows ILO standards
Private pension arrangements contemplate: ( ) Upper management
( ) Upper and middle management
(X) All employees		 ( ) Upper management
( ) Upper and middle management
(X) All employees
Profit-sharing contemplates: ( ) Upper management
( ) Upper and middle management
(X) All employees		 ( ) Upper management
( ) Upper and middle management
(X) All employees
Regarding the selection of suppliers, the same ethical and social and environmental responsibility standards adopted by the company: ( ) Will not be considered
( ) Are recommended
(X) Are required		 ( ) Will not be considered
( ) Are recommended
(X) Are required
Regarding the participation of employees in volunteer activities, the company: ( ) Will not get involved
(X) Supports
( ) Organizes and encourages it		 ( ) Will not get involved
(X) Supports
( ) Organizes and encourages it
Number of fines and indemnities to clients: (0) In Company
(N.A.) At consumer defense bureau
(0) In court		 (0) In Company
(N.A.) At consumer defense bureau
(0) In court
Number of labor suits filed:    
Brought against the company
58 37
Found to have grounds
 15 11
Found to be without grounds
37 25
Total amount of indemnifications and fines paid by court order: 2,165,638.93 373,146.09
Distribution of Value Added: R$ thousand % over total R$ thousand % over total
Government 1,858,723 45.1 1,681,291 45.61
Employees 292,274 7.1 263,671 7.16
Shareholders 835,687 20.3 775,932 21.06
Third Parties 469,026 11.4 356,956 9.69
Retained 665,616 16.2 607,173 16.48
7 – Other information 2015 2014
Water consumption 7,260,548.46 m3 6,163,417.0 m3
Electric energy consumption 183.4 GWh 171.3 GWh
Annual amount of waste produced 1,927,805.53 ton 1,862,767.33 ton
Annual amount of waste recycled 1,926,079.86 ton 1,822,753.82 ton