CONSOLIDATED SOCIAL BALANCE SHEET

1) Calculation basis	Value R$ thousand			Value R$ thousand

	2011			Reclassified 2010
Net Revenues – NR	1,124.670			865,533
Operating Results	346,500			209,631
Gross Payroll – GP	199,681			164,113

2) Internal social indicators	Value R$ thousand	% over GP	% over NR	Value R$ thousand	% over GP	% over NR
Food	18,368	9.2%	1.6%	13,198	6.6%	1.2%
Mandatory payroll taxes and benefits	42,095	21.1%	3.7%	34,932	17.5%	3.1%
Private pension plan	238	0.1%	0.0%	233	0.1%	0.0%
Health	8,732	4.4%	0.8%	7,689	3.9%	0.7%
Workplace safety and health	1,694	0.8%	0.2%	1,080	0.5%	0.1%
Education/Professional development	2,199	1.1%	0.2%	1,073	0.5%	0.1%
Culture	-	0.0%	0.0%	-	0.0%	0.0%
Day-care or stipend for day-care	68	0.0%	0.0%	56	0.0%	0.0%
Profit-sharing	13,671	6.8%	1.2%	10,121	5.1%	0.9%
Others	6,605	3.3%	0.6%	5,388	2.7%	0.5%
Total – Internal Social Indicators	93,670	46.9%	8.3%	73,770	36.9%	6.6%

3) External social indicators	Value R$ thousand	% over GP	% over NR	Value R$ thousand	% over GP	% over NR
Education and culture	-	0.0%	0.0%	650	0.3%	0.1%
Health and sanitation	-	0.0%	0.0%	-	0.0%	0.0%
Housing	-	0.0%	0.0%	-	0.0%	0.0%
Sports and leisure	500	0.3%	0.0%	350	0.2%	0.0%
Day-care	-	0.0%	0.0%	-	0.0%	0.0%
Food	-	0.0%	0.0%	-	0.0%	0.0%
Others	1,207	0.6%	0.1%	783	0.4%	0.1%
Total Contributions to Society	1,707	0.9%	0.2%	1,783	0.9%	0.2%
Taxes (excluding payroll charges)	214,849	107.6%	19.1%	157,614	78.9%	14.0%
Total – External Social Indicators	216,556	108.5%	19.3%	159,397	79.8%	14.2%

4) Environmental indicators	Value R$ thousand	% over GP	% over NR	Value R$ thousand	% over GP	% over NR
Related to Company operations	1,839	0.9%	0.2%	2,100	1.1%	0.2%
In program and/or external projects	24	0.0%	0.0%	-	0.0%	0.0%
Total Invested in the Environment	1,863	0.9%	0.2%	2,100	1.1%	0.2%

5) Personnel indicators	2011			2010
Number of employees at the end of the term	3,568			3,073
Number of third-party employees	560			530
Number of interns	35			16
Number of women working at the Company	450			398