| Profile | |||||
|---|---|---|---|---|---|
| Strategy and analysis | Pages AR | Pages FS | Global Compact | ||
| 1.1 | Statement from the most senior decision-maker of the organization about the relevance of sustainability to the organization and its strategy. | ||||
| 1.2 | Description of key impacts, risks, and opportunities. | 150 to 153 | |||
| Organizational profile | Pages AR | Pages FS | Global Compact | ||
| 2.1 | Name of the organization. | 94 | |||
| 2.2 | Primary brands, products, and/or services. | 94 | |||
| 2.3 | Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures. | 94 | |||
| 2.4 | Location of organization’s headquarters. | 94 | |||
| 2.5 | Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. | 94 | |||
| 2.6 | Nature of ownership and legal form. | 94 | |||
| 2.7 | Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries). | 94 | |||
| 2.8 | Scale of the reporting organization, including: a) number of employees, b) number of operations, c) net sales (for private sector organizations) or net revenues (for public sector organizations), d) total capitalization broken down in terms of debt and equity (for private sector organizations) and e) quantity of products or services provided. | 94 | |||
| 2.9 | Significant changes during the reporting period regarding size, structure, or ownership. | Understanding this report | 94 | ||
| 2.10 | Awards received in the reporting period. | ||||
| Report parameters | Pages AR | Pages FS | Global Compact | ||
| 3.1 | Reporting period (e.g., fiscal/calendar year) for information provided. | Understanding this report | |||
| 3.2 | Date of most recent previous report (if any). | Understanding this report | |||
| 3.3 | Reporting cycle (annual, biennial, etc.). | Understanding this report | 94 | ||
| 3.4 | Contact point for questions regarding the report or its contents. | Understanding this report | |||
| 3.5 | Process for defining report content, including: a) determining materiality, b) prioritizing topics within the report and c) identifying stakeholders the organization expects to use the report. | Understanding this report | |||
| 3.6 | Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). | Understanding this report | |||
| 3.7 | State any specific limitations on the scope or boundary of the report. | Understanding this report | |||
| 3.8 | Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. | Understanding this report | |||
| 3.9 | Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. | Understanding this report | 95 and 96, 102 to 105 | ||
| 3.10 | Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods). | Understanding this report | |||
| 3.11 | Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. | Understanding this report | |||
| 3.12 | Table identifying the location of the Standard Disclosures in the report. | Understanding this report | |||
| 3.13 | Policy and current practice with regard to seeking external assurance for the report. | Understanding this report | 156 to 158 | ||
| Governance, commitments, and engagement | Pages AR | Pages FS | Global Compact | ||
| 4.1 | Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. | ||||
| 4.2 | Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization’s management and the reasons for this arrangement). | ||||
| 4.3 | For organizations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/or non-executive members. | ||||
| 4.4 | Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. | ||||
| 4.5 | Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization’s performance (including social and environmental performance). | ||||
| 4.6 | Processes in place for the highest governance body to ensure conflicts of interest are avoided. | ||||
| 4.7 | Process for determining the composition, qualifications, and expertise of the members of the highest governance body and its committees, including any consideration of gender and other indicators of diversity. | ||||
| 4.8 | Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation. | 1, 6 and 10 | |||
| 4.9 | Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles. | ||||
| 4.10 | Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance. | ||||
| 4.11 | Explanation of whether and how the precautionary approach or principle is addressed by the organization. | 7 | |||
| 4.12 | Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses. | ||||
| 4.13 | Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: a) has positions in governance bodies, b) participates in projects or committees, c) provides substantive funding beyond routine membership dues or d) views membership as strategic. | ||||
| 4.14 | List of stakeholder groups engaged by the organization. | ||||
| 4.15 | Basis for identification and selection of stakeholders with whom to engage. | ||||
| 4.16 | Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. | ||||
| 4.17 | Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. | ||||
| Economic performance indicators | |||||
|---|---|---|---|---|---|
| Management approach | Economic and operating performance | ||||
| Aspect: Economic performance | Pages AR | Pages FS | Global Compact | ||
| Core | EC1 | Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments. | 102 | ||
| Core | EC2 | Financial implications and other risks and opportunities for the organization’s activities due to climate change. | Not reported | 127 | |
| Core | EC3 | Coverage of the organization’s defined benefit plan obligations. | 133 and 134 | ||
| Core | EC4 | Significant financial assistance received from government. | |||
| Aspect: Market presence | Pages AR | Pages FS | Global Compact | ||
| Additional | EC5 | Range of ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation. | |||
| Core | EC6 | Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. | |||
| Core | EC7 | Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation. | 7, 8 and 9 | ||
| Aspect: Indirect economic impacts | Pages AR | Pages FS | Global Compact | ||
| Core | EC8 | Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement. | |||
| Additional | EC9 | Understanding and describing significant indirect economic impacts, including the extent of impacts. | |||
| Environment performance indicators | |||||
|---|---|---|---|---|---|
| Management approach | Sustainable management | ||||
| Aspect: Materials | Pages AR | Pages FS | Global Compact | ||
| Core | EN1 | Materials used by weight or volume. | |||
| Core | EN2 | Percentage of materials used that are recycled input materials. | 8 and 9 | ||
| Aspect: Energy | Pages AR | Pages FS | Global Compact | ||
| Core | EN3 | Direct energy consumption by primary energy source. | |||
| Core | EN4 | Indirect energy consumption by primary source. | |||
| Additional | EN5 | Energy saved due to conservation and efficiency improvements. | 8 and 9 | ||
| Additional | EN6 | Initiatives to provide energy-efficient or renewable energy-based products and services, and reductions in energy requirements as a result of these initiatives. |
8 and 9 | ||
| Additional | EN7 | Initiatives to reduce indirect energy consumption and reductions achieved. | 8 and 9 | ||
| Aspect: Water | Pages AR | Pages FS | Global Compact | ||
| Core | EN8 | Total water withdrawal by source. | |||
| Additional | EN9 | Water sources significantly affected by withdrawal of water. | |||
| Additional | EN10 | Percentage and total volume of water recycled and reused. | 8 and 9 | ||
| Aspect: Biodiversity | Pages AR | Pages FS | Global Compact | ||
| Core | EN11 | Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. | |||
| Core | EN12 | Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. | 154 and 155 | ||
| Additional | EN13 | Habitats protected or restored. | 154 and 155 | 8 | |
| Aspect: Biodiversity | Pages AR | Pages FS | Global Compact | ||
| Additional | EN14 | Strategies, current actions, and future plans for managing impacts on biodiversity. |
154 and 155 | 8 | |
| Additional | EN15 | Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. | |||
| Aspect: Emissions, effluents, and waste | Pages AR | Pages FS | Global Compact | ||
| Core | EN16 | Total direct and indirect greenhouse gas emissions by weight. | |||
| Core | EN17 | Other relevant indirect greenhouse gas emissions by weight. | |||
| Additional | EN18 | Initiatives to reduce greenhouse gas emissions and reductions achieved. | 8 | ||
| Core | EN19 | Emissions of ozone-depleting substances by weight. | |||
| Core | EN20 | NOx, SOx, and other significant air emissions by type and weight. | |||
| Core | EN21 | Total water discharge by quality and destination. | 8 | ||
| Core | EN22 | Total weight of waste by type and disposal method. | 8 | ||
| Core | EN23 | Total number and volume of significant spills. | |||
| Additional | EN24 | Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. | |||
| Additional | EN25 | Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff. | |||
| Aspect: Products and services | Pages AR | Pages FS | Global Compact | ||
| Core | EN26 | Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. | 154 and 155 | 8 | |
| Core | EN27 | Percentage of products sold and their packaging materials that are reclaimed by category. | 8 | ||
| Aspect: Compliance | Pages AR | Pages FS | Global Compact | ||
| Core | EN28 | Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations. | |||
| Aspect: Transport | Pages AR | Pages FS | Global Compact | ||
| Additional | EN29 | Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce. | |||
| Aspect: Overall | Pages AR | Pages FS | Global Compact | ||
| Additional | EN30 | Total environmental protection expenditures and investments by type. | 8 | ||
| Labor practices and decent work performance indicators | |||||
|---|---|---|---|---|---|
| Management approach | Human capital | ||||
| Aspect: Employment | Pages AR | Pages FS | Global Compact | ||
| Core | LA1 | Total workforce by employment type, employment contract, and region, broken down by gender. | |||
| Core | LA2 | Total number and rate of new employee hires and employee turnover by age group, gender, and region. | 6 | ||
| Additional | LA3 | Benefits provided to full-time employees that are not provided to temporary or parttime employees, by significant locations of operation. | |||
| Core | LA15 | Return to work and retention rates after parental leave, by gender. | |||
| Aspect: Labor/management relations | Pages AR | Pages FS | Global Compact | ||
| Core | LA4 | Percentage of employees covered by collective bargaining agreements. | |||
| Core | LA5 | Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements. | |||
| Aspect: Occupational health and safety | Pages AR | Pages FS | Global Compact | ||
| Additional | LA6 | Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs. | |||
| Core | LA7 | Rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender. | |||
| Core | LA8 | Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. | |||
| Additional | LA9 | Health and safety topics covered in formal agreements with trade unions. | |||
| Aspect: Training and education | Pages AR | Pages FS | Global Compact | ||
| Core | LA10 | Average hours of training per year per employee, by gender, and by employee category. | |||
| Additional | LA11 | Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. | 7, 8 and 9 | ||
| Additional | LA12 | Percentage of employees receiving regular performance and career development reviews, by gender. | |||
| Aspect: Diversity and equal opportunity | Pages AR | Pages FS | Global Compact | ||
| Core | LA13 | Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity. | |||
| Aspect: Equal remuneration for women and men | Pages AR | Pages FS | Global Compact | ||
| Core | LA14 | Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation. | Not reported | ||
| Human rights performance indicators | |||||
|---|---|---|---|---|---|
| Management approach | Sustainable management | ||||
| Aspect: Investment and procurement practices | Pages AR | Pages FS | Global Compact | ||
| Core | HR1 | Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening. | |||
| Core | HR2 | Percentage of significant suppliers, contractors, and other business partners that have undergone human rights screening, and actions taken. | |||
| Core | HR3 | Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. | |||
| Aspect: Non-discrimination | Pages AR | Pages FS | Global Compact | ||
| Core | HR4 | Total number of incidents of discrimination and corrective actions taken. | 6 | ||
| Aspect: Freedom of association and collective bargaining | Pages AR | Pages FS | Global Compact | ||
| Core | HR5 | Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights. | 3 | ||
| Aspect: Child labor | Pages AR | Pages FS | Global Compact | ||
| Core | HR6 | Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor. | 5 | ||
| Aspect: Forced and compulsory labor | Pages AR | Pages FS | Global Compact | ||
| Core | HR7 | Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor. | 2 and 4 | ||
| Aspect: Security practices | Pages AR | Pages FS | Global Compact | ||
| Additional | HR8 | Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations. |
1 | ||
| Aspect: Indigenous rights | Pages AR | Pages FS | Global Compact | ||
| Additional | HR9 | Total number of incidents of violations involving rights of indigenous people and actions taken. | |||
| Aspect: Assessment | Pages AR | Pages FS | Global Compact | ||
| Core | HR10 | Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments. | |||
| Aspect: Remediation | Pages AR | Pages FS | Global Compact | ||
| Core | HR11 | Number of grievances related to human rights filed, addressed, and resolved through formal grievance mechanisms. | |||
| Society performance indicators | |||||
|---|---|---|---|---|---|
| Management approach | Sustainable management | ||||
| Aspect: Local communities | Pages AR | Pages FS | Global Compact | ||
| Core | SO1 | Percentage of operations with implemented local community engagement, impact assessments, and development programs. |
|||
| Core | SO9 | Operations with significant potential or actual negative impacts on local communities. |
Not reported | ||
| Core | SO10 | Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities. | |||
| Aspect: Corruption | Pages AR | Pages FS | Global Compact | ||
| Core | SO2 | Percentage and total number of business units analyzed for risks related to corruption. | 10 | ||
| Core | SO3 | Percentage of employees trained in organization’s anti-corruption policies and procedures. | 10 | ||
| Core | SO4 | Actions taken in response to incidents of corruption. | |||
| Aspect: Public policy | Pages AR | Pages FS | Global Compact | ||
| Core | SO5 | Public policy positions and participation in public policy development and lobbying. |
|||
| Additional | SO6 | Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. | The Company didn’t make financial contributions to political parties, politicians or related institutions in 2013. | ||
| Aspect: Anti-competitive behavior | Pages AR | Pages FS | Global Compact | ||
| Additional | SO7 | Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes. | |||
| Aspect: Compliance | Pages AR | Pages FS | Global Compact | ||
| Core | SO8 | Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations. | |||
| Product responsibility performance indicators | |||||
|---|---|---|---|---|---|
| Management approach | Natural capital | ||||
| Aspect: Customer health and safety | Pages AR | Pages FS | Global Compact | ||
| Core | PR1 | Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. | |||
| Additional | PR2 | Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services, by type of outcomes. | |||
| Aspect: Product and service labeling | Pages AR | Pages FS | Global Compact | ||
| Core | PR3 | Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. | |||
| Additional | PR4 | Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes. | |||
| Additional | PR5 | Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. | |||
| Aspect: Marketing communications | Pages AR | Pages FS | Global Compact | ||
| Core | PR6 | Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. | |||
| Additional | PR7 | Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes. | |||
| Aspect: Customer privacy | Pages AR | Pages FS | Global Compact | ||
| Additional | PR8 | Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. | |||
| Aspect: Compliance | Pages AR | Pages FS | Global Compact | ||
| Core | PR9 | Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. | |||