G4-DMA Economic Performance

Our economic-financial performance is underpinned by a management decision making process based on generating sustainable long-term results with the best risk return ratio.

We track our main performance indicators, such as Operational Efficiency Ratio (ER), Return On Average Equity (ROAE), Coverage of Operational Expenses, Return on Average Assets and those related to Insurance, Private Pension and Capitalization activities. The results, which have been robust and aligned with our strategic goals, are disclosed to the market on a quarterly basis by means of our Economic and Financial Analysis Report.

Generating Sustainable Results and the Best Risk Return Ratio Are the Main Priorities In Defining Our Strategy

We are committed to the interests of our clients and shareholders and to the country's social and economic growth. This involves the provision of efficient, quality banking and insurance services, based on best corporate governance practices with a focus on consistent results. Our future vision encompasses improving our position among private institutions. This is aligned with the acquisition of HSBC Brasil S.A., which drove significant growth in the client base and capillarity.

We face the constant market challenges with determination, we stimulate investment and the opening up of credit, we expand our offer of products, services and solution, as well as promoting banking inclusion and social mobility by means of our extensive service network.

We will maintain this course in 2017 with the expansion of our loan portfolio, focused on financing consumption, with an emphasis on payroll deductible loans and housing finance, as well as boosting our activities in the insurance segment. To do this, we will maintain effective security criteria, which include rigorous assessment in credit concession processes and the continuous collection of amounts overdue with credit recovery programs and control over claims in insurance activities.

Just as important for our strategy is business related to investment banking and corporate, private banking, third-party asset management (BRAM), cards and consortia. Overseas, we are present in strategic markets, providing support for Brazilian companies, clients resident outside the country and foreign companies interested in Brazil. Bradesco Securities, with operations in New York, London and Hong Kong, is fundamental in raising funding and distributing securities in these financial centers, as is Banco Bradesco Europa, located in Luxemburg and London, which provides finance services for corporate clients and private banking services.

We adopt a cautious approach in all markets. In the decision making process for granting loans to finance clients' projects, we assess and monitor social and environmental factors, including those related to climate change. In specific cases, we adopt the Equator Principles guidelines. With the adoption of the 2012 version of the International Finance Corporation's (IFC) performance standards, we require that projects classified under the Equator Principles and that have projected carbon emissions in excess of 25,000 metric tons per year perform emissions inventories and study financially viable alternatives for reducing or offsetting emissions.

In investment analysis, through Bradesco Asset Management (BRAM) we adopt a positive triage process for the funds with environmental, social and corporate governance criteria. Since 2013, BRAM has been developing a project to drive the simultaneous integration of the Principles for Responsible Investment (PRI) throughout its management activities.

We consider corporate social and environmental actions to be any investment that benefits society, because our objective is to drive convergence between business goals and the wishes and interests of the communities in the regions in which we operate. Projects are subjected to an approval flow that identifies those capable of promoting social transformation and environmental preservation. Our Corporate Social and Environmental Investment Standard contributes to this to the extent that it provides guidelines and orientation on investments and support for social and environmental projects. Our Sustainability Policy addresses best practices that drive economic performance. Our Social and Environmental Responsibility Standard complements this with the directive of "providing added value for shareholders through financial results through businesses that adopt social, environmental and corporate governance criteria aligned with long-term interests".

G4-DMA Economic Performance

Our pursuit of growth implies substantial investments in infrastructure, information technology (IT) and the Human Resources area – indispensable pillars for the banking and insurance markets. In 2016, we invested R$6.5 billion on innovating, updating and maintaining our IT environment to ensure the implementation of the best practices and technologies in existence, and we invested another R$143.6 million in training programs for staff through the Bradesco Corporate University (UniBrad) with a view to promoting motivation, innovation and client focus.

Regarding clients and shareholders, social and environmental responsibility, security and credibility are integral to our business culture, and three broader fronts underpin our strategic planning:

a. Growing organically, without losing sight of the possibility of acquisitions, associations and partnerships, as long as these are aligned with service quality, product, solution and service security and with the effective improvement of operational and financial efficiency ratios.
b. Maintaining rigorous controls to identify, assess and mitigate risks in our activities, as well as defining the acceptable levels for each operation.
c. Doing business with total transparency, ethical conduct and appropriate remuneration for shareholders.

To provide the market with an outlook on future performance of our main revenues and expenses in 2017, with the disclosure of our 2016 results we presented a guidance, subject to risks and uncertainties, since it is based on management assumptions and on information available on the date they were published: February 2nd, 2017.

The macroeconomic conjuncture, sector policies and the regulatory framework have an important impact on our operations. In recent years, deceleration in the growth of Gross Domestic Product (GDP) led to moderation in the expansion of credit and an increase in the level of delinquency, while the increase in the basic interest rate boosted the cost of raising funds in banking intermediation activities. However, the macroeconomic adjustments proposed by the new government have been helping to raise the confidence of families and the business community, driving the prospect of stabilization and economic growth in 2017 and even more so in 2018, which will also be favored by the decreases in the basic interest rate.

The banking sector is subject to intense regulation and consequently suffers the influence of alterations in different dimensions. In recent years, examples of this have been the macroprudential measures which altered the capital requirements for financing vehicles; the changes in taxes on financial operations (IOF) for the concession of loans and for external fund raising; the change in the rules for the remuneration of savings accounts; interest rates and maximum terms for payroll loans; rules on sharing credit card transaction systems; and changes in the liabilities and remuneration of mandatory deposits. The most important, however, was the application of Basel III, which modifies a set of measures relative to capital, risk control and liquidity requirements, among others. In this context, we have demonstrated our capacity and readiness to guarantee adherence to the regulatory environment.

MAIN FINANCIAL INDICATORS

G4-9 | G4-EC1

HIGHLIGHTS 2013 2014 2015 2016 Variation (%)
2016 x 2013 2016 x 2015
Adjusted income statement for the period (R$ million)1
Book net income  12,011  15,089  17,190  15,084  25.6  (12.3)
Adjusted net income  12,202  15,359  17,873  17,121  40.3  (4.2)
Total net interest income  43,286  48,295  55,387  62,454  44.3  12.8
Gross credit margin  35,127  38,366  42,788  49,897  42.0  16.6
Net credit margin  23,082  25,709  27,614  28,158  22.0  2.0
Provision for loan losses  (12,045)  (12,657)  (15,174)  (21,739)  80.5  43.3
Fee and commission income  19,786  22,089  24,839  28,024  41.6  12.8
Administrative and personnel expenses  (27,573)  (28,815)  (31,038)  (36,771)  33.4  18.5
Insurance written premiums, pension plan contributions
and capitalization bond income
 49,752  56,152  64,612  71,419  43.6  10.5
Statement of financial position (R$ million)1
Total assets1  908,139 1,032,040 1,079,755 1,293,559  42.4  19.8
Securities  313,327  346,358  407,584  549,873  75.5  34.9
Loan operations2  427,273  455,127  474,027  514,990  20.5  8.6
- Individual  130,750  141,432  147,749  172,045  31.6  16.4
- Corporate  296,523  313,695  326,278  342,945  15.7  5.1
Allowance for Loan Losses (ALL)3  (21,687)  (23,146)  (29,499)  (40,714)  87.7  38.0
Total deposits  218,063  211,612  195,760  234,214  7.4  19.6
Technical reserves  136,229  153,267  177,835  223,342  63.9  25.6
Shareholders' equity  70,940  81,508  88,907  100,442  41.6  13.0
Assets under management 1,260,056 1,426,099 1,510,396 1,904,912  51.2  26.1
Performance indicators for adjusted net income (% unless otherwise indicated)
Adjusted net income per share (R$)4  2.20  2.77  3.23  3.09  40.5  (4.3)
Book value per share (common and preferred – R$)4  12.81  14.72  16.07  18.16  41.8  13.0
Return on average equity5, 6  18.0  20.1  20.5  17.6 (0.4) p.p (2.9) p.p
Annualized return on average assets6  1.4  1.6  1.7  1.5 0.1 p.p (0.2) p.p
Average rate 12 months (adjusted net interest income/total average assets – repos – permanent assets)  7.0  7.3  7.5  7.5 0.5 p.p -
Fixed assets ratio7  45.4  47.2  35.2  44.8 (0.6) p.p 9.6 p.p
Combined ratio – Insurance8  86.1  86.1  86.7  88.0 1.9 p.p 1.3 p.p
Operating efficiency ratio (ER)   42.1  39.2  37.5  39.5 (2.6) p.p 2.0 p.p
Coverage ratio (fee and commission income/administrative and personnel expenses)  71.8  76.7  80.0  76.2 4.4 p.p (3.8) p.p
Basel ratio – total7, 9  16.6  16.5  16.8  15.4 (1.2) p.p (1.4) p.p
Market capitalization (R$ million)10  128,085  145,536  100,044  160,813  25.6  60.7
Loan portfolio quality (%)11
ALL/loan portfolio3  6.7  6.7  8.0  10.4 3.7 p.p 2.4 p.p
Non-performing loans (> 60 days12/loan portfolio)  4.2  4.3  5.0  6.5 2.3 p.p 1.5 p.p
Delinquency ratio (> 90 days12/loan portfolio)  3.5  3.5  4.1  5.5 2.0 p.p 1.4 p.p
Coverage ratio (> 90 days12)3  192.3  189.0  198.0  188.4 (3.9) p.p (9.6) p.p
Coverage ratio (> 60 days12)3  158.9  156.6  161.7  158.8 (0.1) p.p (2.9) p.p
Other information            
Employees13  100,489  95,520  92,861  108,793  8.3  17.2
Outsourced employees and interns  12,614  12,916  13,223  16,702  32.4  26.3
Branches  4,674  4,659  4,507  5,314  13.7  17.9
PAs14  3,586  3,486  3,511  3,821  6.6  8.8
PAEs14  1,180  1,145  736  1,013  (14.2)  37.6
External ATM network points – Bradesco15, 16  3,003  1,344  627  186  (93.8)  (70.3)
Banco24Horas network points15  11,583  12,450  11,721  10,972  (5.3)  (6.4)
Bradesco Expresso (correspondent banks)  46,851  50,006  43,560  38,430  (18.0)  (11.8)
ATMs (Bradesco and Banco24Horas networks)  48,203  48,682  50,467  56,110  16.4  11.2
Active checking account holders (million)17, 18  26.4  26.5  26.0  26.8  1.5  3.1
Savings account holders (million)19  50.9  59.1  60.1  62.1  22.0  3.3
1. For further information please refer to explanatory note 5 – Statement of Financial Position and Statement of Managerial Income for year ended on December 31, 2016.
2. Expanded loan portfolio, includes sureties and guarantees, letters of credit, advances of credit card receivables, co-obligation of loan assignments (FIDC – credit right investment funds and CRI – certificates of real estate receivables), co-obligation of rural loan assignments and operations involving credit risk – commercial portfolio, including debentures and promissory note transactions.
3. Includes provision for guarantees provided, encompassing sureties, guarantees, letters of credit, and standby letters of credit, comprising the concept of excessive ALL.
4. For purposes of comparison, shares were adjusted in accordance with bonuses and share splits.
5. Excluding mark-to-market effect of Available-for-Sale Securities recorded under Shareholders' Equity.
6. Adjusted net income.
7. From March 2015, considers the ratio calculated based on prudential consolidated in accordance with CMN Resolution no. 4,192/13. It should be noted that the prudential consolidated is calculated in line with the regulatory guidelines of CMN Resolution no. 4,280/13.
8. Excludes additional provisions.
9. From October 2013, the calculation of the Basel ratio is in accordance with the regulatory guidelines of CMN resolutions no. 4,192/13 and no. 4,193/13 (Basel III).
10. Number of shares (excluding treasury shares) multiplied by the closing price for common and preferred shares on the last trading day in the period.
11. Concept defined by the Brazilian Central Bank (Bacen).
12. Overdue loans.
13. In 2016, includes 21,016 HSBC Brasil employees; and in 2014, includes the transfer of 2,431 Scopus Tecnologia employees to IBM Brasil.
14. PAs (Service branches): resulting from the consolidation of Bank Service branches (PAB), Advanced Service Points (PAA) and exchange branches, in accordance with CMN Resolution no. 4,072/12; and in-company ATMs (PAE): points located in company with electronic service.
15. Includes points shared between the Bradesco network and the Banco24Horas network.
16. The reduction was due to the sharing of external network ATMs by the Banco24Horas Network ATMs.
17. Number of single clients (individual and corporate).
18. Refers to the first and second checking account holders.
19. Number of accounts.

STATEMENT OF INCOME

G4-9 | G4-EC1

R$ million 2013 2014 2015 2016 Variation (%)
2016 x 2013 2016 x 2015
Net interest income  43,286  48,295  55,387  62,454  44.3  12.8
- Interest earning portion  42,389  47,497  54,777  63,059  48.8  15.1
- Non-interest earning portion  897  798  610  659  (26.5)  8.0
- Impairment of financial assets  -    -    -    (1,264)  -    -  
Provision of loan losses (PLL)  (12,045)  (12,657)  (15,174)  (21,739)  80.5  43.3
Gross income from financial intermediation  31,241  35,638  40,213  40,715  30.3  1.2
Income from insurance premiums, pension plans and capitalization bonds, net of variation in technical reserves, retained claims and others*  4,471  5,047  5,426  5,669  26.8  4.5
Fee and commission income  19,786  22,089  24,839  28,024  41.6  12.8
Personnel expenses  (13,061)  (13,967)  (14,699)  (17,637)  35.0  20.0
Other administrative expenses  (14,512)  (14,848)  (16,339)  (19,134)  31.8  17.1
Tax expenses  (4,381)  (4,627)  (5,640)  (6,048)  38.1  7.2
Equity in the earnings (losses) of unconsolidated companies  43  187  144  218  407.0  51.4
Other operating income/(expenses)  (4,743)  (5,395)  (6,708)  (7,015)  47.9  4.6
Operating result  18,844  24,124  27,236  24,792  31.6  (9.0)
Non-operating results  (120)  (183)  (283)  (180)  50.0  (36.4)
Income tax/Social Contribution  (6,425)  (8,469)  (8,933)  (7,338)  14.2  (17.9)
Non-controlling interest  (97)  (113)  (147)  (153)  57.7  4.1
Adjusted net income  12,202  15,359  17,873  17,121  40.3  (4.2)
* "Others", includes: draws and redemption of capitalization bonds and expenses with sales of insurance, pension plans and capitalization bonds.

NON-RECURRING EVENTS

The following table presents a comparison between the main non-recurring events that impacted book net income.

Book Net Income X Adjusted Net Income (R$ million) 2013 2014 2015 2016
Book Net Income  12,011  15,089  17,190  15,084
Non-recurring events (net of tax effects)  191  270  683  2,037
Tax credit  (462)  -    (2,341)  -  
Technical reserves1  (1,471)  (432)  (276)  592
Excessive ALL/worsening of rating/drag (HSBC Brasil)  -    -    2,222  716
Asset Impairment2  451  800  472  214
Contingent liabilities3  58  (98)  606  (266)
Law no. 12,865/13 (REFIS)  (1,950)  -    -    -  
Rate adjustment at market value – NTNs  3,565  -    -    -  
Amortization of goodwill  -    -    -    577
Single salary bonus  -    -    -    191
Others4  -    -    -    13
Adjusted net income  12,202  15,359  17,873  17,121
1. In 2016, this refers basically to the constitution of: (i) provision for insufficient premiums; and (ii) provision for claims occurred and not informed (IBNR), both referring to the Health segment.
2. Refers basically to the impairment of: (i) shares in the amount of R$77 million (2015 – R$238 million; 2014 – R$749 million; 2013 – R$361 million); and (ii) other permanent/intangible assets amounting to R$137 million (2015 – R$234 million; 2014 – R$51 million; 2013 – R$90 million).
3. In 2016 and 2015, this refers in great part: (i) to the reversal of contingent liabilities relative to social security contributions (INSS) on remuneration paid to freelance service providers (doctors), due to the favorable decision in the Higher Court and in the Federal Supreme Court in the third quarter of 2016, amounting to R$595 million; and (ii) to the constitution of a provision for contingent liabilities arising from loan obligations – FCVS, amounting to R$235 million in 2016 (2015 – R$307 million).
4. In 2016, this refers: (i) to the gain from the partial divestment of investments amounting to R$91 million; and (ii) other non-recurring expenses, such as costs incurred with the migration/incorporation of HSBC Brasil, amounting to R$104 million.

INCOME ORIGINATION

In its daily operations, we strive to maintain a balance, with different businesses and sources of income as a means of diversifying the risks inherent to its activities. It operates mainly on two fronts: in the banking/financial area and in insurance, supplementary pension plans and capitalization bonds. They account respectively for 68% and 32% of the our income. This ensures a secure diffusion of income, encompassing loans, investments, asset management, corporate and private banking, cards, consortia, insurance, supplementary pensions, capitalization bonds and others. The following charts show the breakdown of our net income.

(%)
Gráfico: 12M15: Intermediação de crédito: 34%, Serviços: 28%, TVM/outros: 8%, Seguros: 30%. 70% (safo apenas Seguros) são de Financeiras. 12M16. Intermediação de crédito: 31%, Serviços: 29%, TVM/outros: 8%, Seguros: 32%. 68% (safo apenas Seguros) são de Financeiras.

NET INCOME AND PROFITABILITY

Shareholders' equity totaled R$100,442 million in December 2016, growing 13.0% over 2015. The return on average equity (ROAE) was 17.6% at the end of the period.

Adjusted net income for the period was R$17,121 million (a reduction of 4.2% compared with the adjusted net income of R$17,873 million in 2015), corresponding to R$3.09 per share.

Total assets reached R$1.294 trillion, an increase of 19.8% over the previous year, driven by the higher business volume and by the consolidation of HSBC Brasil from the third quarter of 2016. The return on average assets (ROAA) was 1.5%.


Gráfico. 2013: Patrimônio Líquido: 70940 em milhões de reais, 18% de ROAE (lucro ajustado). 2014: Patrimônio Líquido: 81508 em milhões de reais, 20,1% de ROAE (lucro ajustado). 2015: Patrimônio Líquido: 88907 em milhões de reais, 20,5% de ROAE (lucro ajustado). 2016: Patrimônio Líquido: 100442 em milhões de reais, 17,6% de ROAE (lucro ajustado).
Gráfico. 2013: Participação de Seguros: 31%, Lucro líquido ajustado: 12202 em milhões de reais, Lucro por ação: 2,20 milhões de reais. 2014: Participação de Seguros: 29%, Lucro líquido ajustado: 15359 em milhões de reais, Lucro por ação: 2,77 milhões de reais. 2015: Participação de Seguros: 30%, Lucro líquido ajustado: 17873 em milhões de reais, Lucro por ação: 3,23 milhões de reais. 2016: Participação de Seguros: 32%, Lucro líquido ajustado: 17121 em milhões de reais, Lucro por ação: 3,09 milhões de reais.
Gráfico. 2013: Ativos totais: 908139 em milhões de reais, ROAA (lucro líquido): 1,4%. 2014: Ativos totais: 1032040 em milhões de reais, ROAA (lucro líquido): 1,6%. 2015: Ativos totais: 1079755 em milhões de reais, ROAA (lucro líquido): 1,7%. 2016: Ativos totais: 1293559 em milhões de reais, ROAA (lucro líquido): 1,5%.

VALUE ADDED STATEMENT

The added value represents how much wealth we produce and how this wealth is distributed in society year on year. Worthy of note is the growth in added value for shareholders and in remuneration of work.

At the end of 2016, added value totaled R$48,144 million, up 2.1% over the previous year. Of this amount: (i) R$15,555 million, or 32.3%, went to the government in the form of contributions, taxes and fees; (ii) R$15,468 million, or 32.1%, corresponded to employee remuneration; (iii) R$10,145 million, or 21.1%, was reinvested in the business; and (iv) R$6,976 million, or 14.5%, was distributed to the shareholders as interest on own equity.

(R$ MILLION)
Gráfico. 2013. Remuneração do trabalho: 11343 em milhões de reais, Contribuição do governo: 12524 em milhões de reais, JCP/dividendos aos acionistas: 4078 em milhões de reais, Reinvestimentos no negócio: 8124 em milhões de reais, Total: 36069 em milhões de reais. 2014. Remuneração do trabalho: 12142 em milhões de reais, Contribuição do governo: 14921 em milhões de reais, JCP/dividendos aos acionistas: 5055 em milhões de reais, Reinvestimentos no negócio: 10304 em milhões de reais, Total: 42422 em milhões de reais. 2015. Remuneração do trabalho: 12814 em milhões de reais, Contribuição do governo: 16458 em milhões de reais, JCP/dividendos aos acionistas: 6035 em milhões de reais, Reinvestimentos no negócio: 11838 em milhões de reais, Total: 47145 em milhões de reais. 2016. Remuneração do trabalho: 15468 em milhões de reais, Contribuição do governo: 15555 em milhões de reais, JCP/dividendos aos acionistas: 6976 em milhões de reais, Reinvestimentos no negócio: 10145 em milhões de reais, Total: 48144 em milhões de reais.

G4-EC1

BASEL RATIO – BASEL III

Our capital structure is compliant with Basel III requirements, ensuring that management is better positioned to achieve strategic targets and inspire trust and peace of mind for shareholders and investors.

At the end of the year, Reference Equity totaled R$101,127 million, compared with risk weighted assets of R$656,189 million. The total Basel ratio reached 15.4%, 10.5% above the required by the Brazil’s Central Bank (Bacen), and Tier I Capital reached 12.0%, a 0.7 percentage point reduction compared with December 2015, impacted basically: (i) by the effect of the consolidation of HSBC Brasil, which influenced (a) the weighted assets, (b) goodwill/intangible assets (c) the other prudential adjustments, which were also impacted by the alteration of the application of the adjustment factor in accordance with CMN Resolution no. 4,192/13, which increased from 40% in January 2015 to 60% from January 2016; and partially offset: (ii) by the issuance of subordinate debt, authorized by the Central Bank in November 2016 to make up Tier I/ Complementary Capital amounting to R$5.0 billion.

(%)
Gráfico. 2013. Índice total: 16,6%, Capital principal: 12,3%. 2014. Índice total: 16,5%, Capital principal: 12,9%. 2015. Índice total: 16,8%, Capital principal: 12,7%. 2016. Índice total: 15,4%, Capital principal: 11,2%, Capital complementar: 0,8%.

FULL IMPACT – BASEL III

There follows a simulation for Basel III, considering some of the main future adjustments, which include: (i) the application of 100% of the deductions in the implantation schedule; (ii) the reallocation of funds by payment of dividends by the insurance business; (iii) the application of tax credits; (iv) the anticipation of the multiplier of portions of market and operational risk, from 9.875% to 8% and the impact of CMN Resolution no. 4,517/16; and (v) the impact of the acquisition of HSBC Brasil (amortization of goodwill/intangible assets and synergy in the incorporation process), resulting in a common equity ratio of 12.2% which, with potential funding via subordinate debt, may total a Tier 1 Basel ratio of approximately 12.9% at the end of 2018.

(%)

 

 

 

Capital principal Capital
complementar
  Subtotal   Total

 

 

Limites4 2016 - - - - - - 01/01/19

 

Nível I 6,6 - - - - - - 9,5

 

Capital principal 5,1 - - - - - - 8,0

 

Capital nível I1 - 11,2 0,8 - - - 12,0 -

 

Antecipação do cronograma de deduções2 - - - - - - (1,5) -

 

Antecipação das regras de ativos ponderados3 - - - - - - (0,1) -

 

Capital nível I com regras integrais de Basileia III - 9,6 0,8 - - - 10,4 -

 

Consumo de crédito tributário - - - - - - 1,2 -

 

Ágio/intangível líquido de amortização x Ganho de sinergia no processo de incorporação do HSBC Brasil - - - - - - 0,6 -
Nível I – Dívida subordinada Capital nível I simulado com regras integrais de Basileia III - 11,4 0,8 - 12,2 0,75 12,9 -

1. Published (Schedule 60%).
2. Effect of full impact. Includes the stock of goodwill/intangible paid for in the purchase of HSBC Brasil, net of amortizations and reallocation of funds, via payment of Bradesco Seguros Group dividends.
3. Considers the anticipation of the multiplier of portions of market and operational risk, from 9.875% to 8% in 2019, and the change in rules for the consolidation of proportional companies in accordance with CMN Resolution No. 4,517/16.
4. Refers to the required minimums in accordance with the Bacen communications No. 3,768/15 and 3,769/15. It should be noted that Bacen established the counter-cyclical portion of equity required at 0%, which may reach 2.5% by 2019, and includes 1% for the systemic importance portion in 2019.
5. Considers the possibility of management issuing complementary equity by 2018, if market conditions permit this.

CAPITAL BUFFER MARGIN

In 2016, the financial margin reached R$62,454 million, growing by R$7,067 million or 12.8%, compared with 2015, reflecting growth in operational earnings: (i) yielding interest of R$8,282 million, worthy of note being loan intermediation driven in part by the consolidation of HSBC Brasil from the third quarter of 2016; (ii) non-interest earning portion of R$49 million; offset: (iii) by the effect of losses from the impairment of financial assets (previously stated as shareholders' equity) amounting to R$1,264 million.

In 2016, the net interest margin on loans varied 2.0% compared with 2015, due basically: (i) to the increase in the (a) average spread and (b) the average volume of business, justified in part by the consolidation of HSBC Brasil from the third quarter; offset: (ii) by the increase in delinquency, due particularly to the intensification of the deceleration in economic activity in the period; and (iii) by the impact produced by the effect of aligning the level of provisioning for determined operations with corporate clients during the first half of 2016, worthy of note being one specific case whose demotion to an H rating produced an impact of R$1,201 million.


(R$ Million, Unless otherwise Indicated)
Gráfico. 2013. Juros: 42389 em milhões de reais, Não Juros: 897 milhões de reais, Total: 43286 em milhões de reais, Taxa média da margem de juros: 6,9%. 2014. Juros: 47497 em milhões de reais, Não Juros: 798 milhões de reais, Total: 43295 em milhões de reais, Taxa média da margem de juros: 7,1%. 2015. Juros: 54777 em milhões de reais, Não Juros: 610 milhões de reais, Total: 55387 em milhões de reais, Taxa média da margem de juros: 7,5%. 2016. Impairment de ativos financeiros: 1264 em milhões de reais, Juros: 63059 em milhões de reais, Não Juros: 659 milhões de reais, Total: 62454 em milhões de reais, Taxa média da margem de juros: 7,5%.
INTEREST EARNING PORTION OF NET CREDIT INTERMEDIATION
Gráfico. 2013. Margem líquida: 23082 em milhões de reais, PDD: 12045 em milhões de reais, Total: 35127 em milhões, PDD/margem bruta: 34,3%, Spread bruto: 11,2%, Spread líquido: 7,4%. 2014. Margem líquida: 25710 em milhões de reais, PDD: 12657 em milhões de reais, Total: 38367 em milhões, PDD/margem bruta: 33,0%, Spread bruto: 11,2%, Spread líquido: 7,5%. 2015. Margem líquida: 27614 em milhões de reais, PDD: 15174 em milhões de reais, Total: 42788 em milhões, PDD/margem bruta: 35,5%, Spread bruto: 11,7%, Spread líquido: 7,5%. 2016. Margem líquida: 28158 em milhões de reais, PDD: 15174 em milhões de reais, Total: 21739 em milhões, PDD/margem bruta: 43,6%, Spread bruto: 13,0%, Spread líquido: 7,3%.

EXPENSES WITH PROVISION FOR LOAN LOSSES

In 2016, the expenses from the provision for loan losses totaled R$21,739 million, a variation of 43.3%, or R$6,565 million, compared with the previous year, due in great part: (i) to the increase in delinquency, impacted mainly by the intensification of the deceleration in economic activity in the period; (ii) to the impact produced by the effect of aligning the level of provisioning for operations with corporate clients, worthy of note being one specific case whose worsened rating produced an impact of R$1,201 million in the first half of the year; and (iii) the effect of the consolidation of HSBC Brasil from the third quarter of 2016.

The reinforcement of the policy and loan concession processes, the quality of the guarantees obtained and the improvement of loan recovery processes mitigated the effects of the growth in delinquency.

(R$ Million)
Gráfico. 2013: 12045 em milhões de reais. 2014: 12657 em milhões de reais. 2015: 15174 em milhões de reais. 2016: 21739 em milhões de reais.

INSURANCE WRITTEN PREMIUMS, PENSION PLAN CONTRIBUTIONS AND CAPITALIZATION BOND INCOME

The Bradesco Seguros Group is one of our main sources of earnings, showing resilience even in more volatile years. Net income in 2016 was R$5.551 billion, 5.0% up on the previous year due: (i) to a 10.5% increase in revenue; (ii) the increase in financial and asset income; (iii) the 0.4 percentage point decrease in the commercialization rate; (iv) the improvement in the administrative efficiency ratio, even taking into account the category's collective agreement in January; offset in part: (v) by the 2.7 percentage point increase in the claim rate; (vi) by the effect of the R$101.9 million from the review of the extended guarantee operation business plan; and (vii) by the effect of the increase in the Social Contribution (CSLL) rate.

Revenue from insurance written premiums, pension plan contributions and capitalization bonds reached R$71.419 billion, growing 10.5% compared with 2015, influenced by Health, Life, Pension Plan and Capitalization products, which grew 14.7%, 10.7%, and 6.5% respectively. Technical reserves reached R$223.342 billion, growing 25.6% in the period.

Net Income (r$ Million)
Gráfico. 2013: 3740 em milhões de reais. 2014: 4406 em milhões de reais. 2015: 5289 em milhões de reais. 2016: 5551 em milhões de reais.
INSURANCE WRITTEN PREMIUMS, PENSION PLAN CONTRIBUTIONS AND CAPITALIZATION BOND INCOME (R$ MILLION)
Gráfico. 2013: 49752 em milhões de reais. 2014: 56152 em milhões de reais. 2015: 64612 em milhões de reais. 2016: 71419 em milhões de reais.

R$ million (unless otherwise stated) 2013 2014 2015 2016 Variation (%)
2016 x 2013 2016 x 2015
Net income  3,740  4,406  5,289  5,551  48.4  5.0
Insurance written premiums, pension plan contributions and capitalization bond income  49,752  56,152  64,612  71,419  43.6  10.5
Technical reserves  136,229  153,267  177,835  223,342  63.9  25.6
Financial assets  146,064  166,022  191,921  242,063  65.7  26.1
Claims ratio (%)  71.2  71.0  72.0  74.7 3.5 p.p. 2.7 p.p.
Combined ratio (%)1  86.1  86.1  86.7  88.0 1.9 p.p. 1.3 p.p.
Policyholders/participants and clients (thousands)  45,675  46,956  49,806  51,266  12.2  2.9
Employees (unit)  7,383  7,113  7,023  7,120  (3.6)  1.4
Market Share of insurance written premiums, pension plan contributions and capitalization bond income (%)2  24.2  24.4  25.5  24.8 0.6 p.p. (0.7) p.p.
1. Excludes additional provisions.
2. In 2016, considers the latest data made available by Susep (November).

FEE INCOME

Our fee income, which accounts for around 30% of our earnings, has been growing steadily with excellent prospects for continued expansion, mainly due to the improvement of the client segmentation process.

In 2016, fee income totaled R$28,024 million, an increase of R$3,185 million or 12.8% over 2015, driven mainly by: (i) the increase in operational volume, the result of ongoing investment in the service channels and in technology, allied with the growth provided by the acquisition of HSBC Brasil in the third quarter of 2016; and (ii) by progress in the client segmentation process, to ensure an improved offering of products and services. The revenues that most contributed to this result were from: (i) the growth in checking account revenues, basically the result of improved client segmentation; (ii) the robust performance of card activities, due to (a) the increase in the financial volume transacted and (b) the higher number of transactions; and the growth in revenues from: (iii) fund management; (iv) consortium management; (v) underwriting/financial advisory services; (vi) collection; and (vii) custody and brokerage services.

(R$ million)

2013

2014

2015

2016

Variation (%)

2016 x 2013

2016 x 2015

Card income

 7,165

 8,129

 9,612

 10,374

 44.8

 7.9

Checking accounts

 3,608

 4,021

 4,946

 6,012

 66.6

 21.6

Fund management

 2,324

 2,449

 2,617

 3,090

 33.0

 18.1

Loan operations

 2,242

 2,582

 2,801

 2,811

 25.4

 0.4

Collection

 1,471

 1,566

 1,574

 1,778

 20.9

 13.0

Consortium management

 722

 880

 1,040

 1,279

 77.1

 23.0

Underwriting/financial advisory services

 568

 637

 541

 745

 31.2

 37.7

Custody and brokerage services

 511

 520

 557

 725

 41.9

 30.2

Payments

 340

 373

 383

 374

 10.0

 (2.3)

Others

 835

 931

 767

 837

 0.2

 9.1

Total

 19,786

 22,089

 24,839

 28,024

 41.6

 12.8

PERSONNEL EXPENSES

During the year, personnel expenses totaled R$17,637 million, growing R$2,938 million or 20.0% against the previous year, explained mainly by the variations in the (i) structural portion, related to increased expenses with salaries, social charges and benefits, impacted by the (a) increase in salary levels in accordance with the collective agreements for 2015 and 2016, and (b) the effect of the consolidation of HSBC Brasil from the third quarter of 2016; and (ii) the non structural portion, a reflex, in part, of higher expenses with (a) management and employee profit share and (b) severance costs.

Personnel Expenses (R$ Million)
Gráfico. 2013: Estrutural: 10476 em milhões de reais, Não estrutural: 2585 em milhões de reais, Total: 13061 em milhões de reais. 2014: Estrutural: 11186 em milhões de reais, Não estrutural: 2781 em milhões de reais, Total: 13967 em milhões de reais. 2015: Estrutural: 11983 em milhões de reais, Não estrutural: 2716 em milhões de reais, Total: 14699 em milhões de reais. 2016: Estrutural: 14378 em milhões de reais, Não estrutural: 3259 em milhões de reais, Total: 17637 em milhões de reais.
Obs.: Structural = salaries + social charges + benefits + pension plan; and
Non structural = Profit share plan + training + Labor provision + severance costs.
Employees*
Gráfico. 2013: 100489. 2014: 95520. 2015: 92861. 2016: 108793.
* In 2016, includes 21,016 HSBC Brasil employees; and in 2014, includes the transfer of 2,431 Scopus Tecnologia employees to IBM Brasil.

ADMINISTRATIVE EXPENSES

Due to the efforts of the Efficiency Committee, we have been able to maintain our administrative expenses at a controlled level, helping to improve the Operating Efficiency Ratio.

In 2016, administrative expenses totaled R$19,134 million, 17.1% or R$2,795 million higher than in 2015, reflecting the increase in expenses caused by: (i) the growth in business and service volume in the period, impacted partially by the effect of the consolidation of HSBC Brasil from the third quarter of 2016; (ii) by contract readjustments; and (iii) by the cost of advertising and marketing actions, mainly related to the 2016 Rio Olympic and Paralympic games in the third quarter of the year.

Administrative Expenses (R$ Million)
Gráfico. 2013: 14512 em milhões de reais. 2014: 14848 em milhões de reais. 2015: 16339 em milhões de reais. 2016: 19134 em milhões de reais.
Service Points (Units)*
Gráfico. 2013: 72736 unidades. 2014: 75176 unidades. 2015: 65851 unidades. 2016: 60610 unidades.
* In 2016 and 2015, the reduction refers to: (i) the migration of Bradesco ATM Network external points to the Banco 24Horas network; (ii) the deactivation of ATMs in the Banco24Horas network; and (iii) the decrease in the number of Bradesco Expresso correspondents.

BREAKDOWN OF PERSONNEL AND ADMINISTRATIVE EXPENSES

In 2016, personnel and administrative expenses totaled R$36,771 million, an increase of 18.5% or R$5,733 million, caused in part by the effect of the consolidation of HSBC Brasil from the third quarter of the year.

(R$ million) 2013 2014 2015 2016 Variation (%)
2016 x 2013 2016 x 2015
Personnel expenses            
Structural  10,476  11,186  11,983  14,378  37.2  20.0
  Salaries/social charges  7,798  8,282  8,834  10,612  36.1  20.1
  Benefits  2,678  2,904  3,149  3,766  40.6  19.6
Non structural  2,585  2,781  2,716  3,259  26.1  20.0
  Management and employee profit share plan  1,407  1,536  1,580  1,846  31.2  16.8
  Provision for labor claims  806  793  705  771  (4.3)  9.4
  Training  127  145  145  176  38.6  21.4
  Severance costs  245  307  286  466  90.2  62.9
Total  13,061  13,967  14,699  17,637  35.0  20.0
(R$ MILLION) 2013 2014 2015 2016 Variation (%)
2016 x 2013 2016 x 2015
Administrative expenses            
  Outsourced services  4,134  3,942  4,124  4,772  15.4  15.7
  Depreciation and amortization  1,665  1,906  2,121  2,501  50.2  17.9
  Data processing  1,297  1,342  1,600  2,002  54.4  25.1
  Communication  1,608  1,524  1,653  1,876  16.7  13.5
  Advertising and marketing  793  934  1,064  1,279  61.3  20.2
  Asset maintenance  661  700  1,033  1,155  74.7  11.8
  Rental  830  896  942  1,102  32.8  17.0
  Financial system services  732  774  835  1,022  39.6  22.4
  Security and surveillance  495  559  609  740  49.5  21.5
  Transportation  832  776  642  727  (12.6)  13.2
  Water, electricity and gas  225  237  345  390  73.3  13.0
  Materials  310  342  336  335  8.1  (0.3)
  Travel  138  156  168  179  29.7  6.5
  Others  793  760  867  1,053  32.8  21.5
Total  14,512  14,848  16,339  19,134  31.8  17.1
Total personnel and administrative expenses  27,573  28,815  31,038  36,771  33.4  18.5

OPERATING EFFICIENCY RATIO (ER)1

The Operating Efficiency Ratio (ER) ended 2016 at 39.5%, 2.0 percentage points higher than 2015. If we were to not consider the effect of the impairment of financial assets (previously stated in shareholders' equity) amounting to R$1,264 million in the fourth quarter, the indicator would be 38.9%. The factors that most contributed to this performance were: (i) the increase in operational expenses in the period, impacted by the effect of the consolidation of HSBC Brasil from the third quarter of the year; offset: (ii) by the growth in revenue from (a) service provision due to the higher volume of business and services provided and (b) by the financial margin.

The Operating Efficiency Ratio on a risk adjusted basis, which reflects the impact of risk associated with lending operations2, reached 52.2% (51.2% not considering the effect of impairment), mainly due to the effect of the alignment of the level of provisioning for corporate client operations in the first half of the year.

Excluding the impacts of the consolidation of HSBC Brasil and the impairment of financial assets, the performance of the Operating Efficiency Ratio reflects our sustainable growth strategy, which includes, among others, (i) the provision of products and services suitable for clients by means of the segmentation of the client base and the digital channels, (ii) the optimization of the service points and (iii) ongoing control of operational expenses, the result of the actions of the Efficiency Committee and investments in Information Technology, which totaled R$6.595 billion in the year.

1. ER = (personnel expenses - profit share + administrative expenses)/(financial margin + fee and commission income + insurance income + equity in the earnings of unconsolidated companies + other operating income - other operating expenses).
2. Including Allowance for Loan Loss (ALL) expenses adjusted for discounts granted, loan recovery and sale of foreclosure assets, among others.
(%)
Gráfico. 2013. Índice de eficiência operacional ajustado ao risco*: 52,1%, Índice de eficiência operacional**: 42,1%. 2014. Índice de eficiência operacional ajustado ao risco*: 47,9%, Índice de eficiência operacional**: 39,2%. 2015. Índice de eficiência operacional ajustado ao risco*: 46,5%, Índice de eficiência operacional**: 37,5%. 2016. Índice de eficiência operacional ajustado ao risco*: 52,2%, Índice de eficiência operacional**: 39,5%.
1. Including ALL Expenses adjusted for discounts granted, loan recovery and sale of foreclosure assets, among others.
2. ER = (personnel expenses -profit share + administrative expenses)/(financial margin + fee and commission income + insurance income + equity in the earnings of unconsolidated companies + other operating income – other operating expenses).

OPERATING COVERAGE RATIO

The ratio* was 76.2% at the end of 2016, impacted in part by the increase in operational expenses caused by the consolidation of HSBC Brasil from the third quarter of the year. However, maintenance of this indicator at a high level is due essentially to the ongoing expense control efforts, including (a) the actions of the Efficiency Committee, (b) investments in information technology, which totaled R$6.595 billion in the year, and (c) measures to expand the product and service offering to the entire client base.

* Fee and commission income/administrative and personnel expenses.
(%)
Gráfico. 2013: 71,8%, 2014: 76,7%, 2015: 80,0%, 2016: 76,2%.

ADJUSTED BALANCE SHEET

In December 2016, the balance of total assets was R$1.294 trillion, growth of 19.8% over the same period the previous year.

Shareholders' equity was R$100.442 billion, 13.0% up on 2015.

(R$ million) Dec/13 Dec/14 Dec/15 Dec./16 Variation (%)
2016 x 2013 2016 x 2015
Assets            
 Current and long term assets    892,495  1,016,970  1,059,768  1,262,273  41.4  19.1
  Cash and cash equivalents  12,196  14,646  17,457  14,697  20.5  (15.8)
  Interbank investments  135,456  202,412  140,457  177,685  31.2  26.5
  Securities and derivative financial instruments  313,327   346,358  407,584  549,873  75.5  34.9
  Interbank and interdepartmental accounts  56,995  52,004  55,728  59,007  3.5  5.9
  Loan and leasing operations  296,629  318,233  333,854  347,489  17.1  4.1
  Allowance for loan losses (ALL)*  (21,349)  (22,724)  (28,805)  (37,653)  76.4  30.7
  Other receivables and assets  99,241  106,041  133,493  151,175  52.3  13.2
  Permanent assets  15,644  15,070  19,987  31,286  100.0  56.5
  Investments  1,830  1,712  1,587  1,778  (2.8)  12.0
  Premises and leased assets  4,668  4,887  5,772  7,965  70.6  38.0
  Intangible assets  9,146  8,471  12,628  21,543  135.5  70.6
Total  908,139  1,032,040  1,079,755  1,293,559  42.4  19.8

(R$ MILLION)

Dec/13

Dec/14

Dec/15

Dec/16

Variation (%)

2016 x 2013

2016 x 2015

Liabilities 

 

 

 

 

 

 

Current and long term liabilities 

 835,917

 949,846

 988,833

 1,191,094

 42.5

 20.5

Deposits

 218,063

 211,612

 195,760

 234,214

 7.4

 19.6

Federal funds purchased

 256,279

 320,194

 279,726

 349,070

 36.2

 24.8

Funds from issuance of securities

 57,654

 84,825

 109,547

 150,807

 161.6

 37.7

Interbank and interdepartmental accounts

 6,864

 5,958

 6,384

 7,089

 3.3

 11.0

Borrowing and onlending

 56,095

 58,998

 70,338

 58,197

 3.7

 (17.3)

Derivative financial instruments

 1,808

 3,282

 13,785

 12,398

 585.7

 (10.1)

Reserves for insurance, pension plans and capitalization bonds

 136,229

 153,267

 177,835

 223,342

 63.9

 25.6

 Other reserve requirements

 102,925

 111,710

 135,458

 155,977

 51.5

 15.1

 Deferred income

 677

 293

 529

 477

 (29.5)

 (9.8)

 Non-controlling interest in subsidiaries

 605

 393

 1,486

 1,546

 155.5

 4.0

 Shareholders' equity

 70,940

 81,508

 88,907

 100,442

 41.6

 13.0

Total

 908,139

 1,032,040

 1,079,755

 1,293,559

 42.4

 19.8

* Including the provision for sureties in December 2016, the coverage ratios for doubtful debtors totaled R$40,714 million, which classifies as excessive ALL.

STATEMENT OF CHANGES IN SHAREHOLDERS' EQUITY

(R$ million) Dec/13 Dec/14 Dec/15 Dec/16
Opening balance  70,047  70,940  81,508  88,907

  Acquisition of treasury shares

 (72)  (29)  (133)  (10)

  Asset valuation adjustments

 (6,969)  563  (3,623)  3,437

  Net profit

 12,011  15,089  17,190  15,084

  Allocations: 

       

  - Interest on own shareholders' equity paid and/or provisioned

 (3,224)  (3,595)  (5,123)  (6,976)

  - Interim dividends paid and/or provisioned

 (854)  (1,460)  (912)  -  
Final balance  70,940  81,508  88,907  100,442

CONSOLIDATED CASH FLOW STATEMENT

(R$ MILLION) Dec/13 Dec/14 Dec/15 Dec/16*

Cash flow from operational activities

 104,243  110,463  (29,044)  52,664

Cash flow from investment activities

 (30,561)  (19,137)  (38,749)  (13,954)

Cash flow from financing activities

 (3,412)  (4,340)  10,400  (4,720)

Net increase/(decrease) in cash and cash equivalents

 70,270  86,986  (57,393)  33,990
Cash and cash equivalents – beginning of period  47,555  117,825  204,812  147,419
Cash and cash equivalents – end of period  117,825  204,812  147,419  181,409
* For further information please refer to explanatory note no. 5 – Balance Sheet and Income Statement from the Financial Statements of the year ended on December 31, 2016.

EXPANDED LOAN PORTFOLIO*

At the end of the year, we expanded loan portfolio totaled R$515.0 billion, growing 8.6% over the previous year. This included the consolidation of HSBC Brasil from the third quarter, with the corporate segment growing 5.1%, impacted by the large company segment, while loans for individuals grew 16.4%. The products for individuals that grew most over the last 12 months were: (i) real estate financing; and (ii) credit cards. For corporations, worthy of note were: (i) credit risk operations – commercial portfolio (bonds and promissory notes); and (ii) export finance.

(R$ BILLION, UNLESS OTHERWISE STATED)

Gráfico. 2013. Micro, pequenas e médias empresas: 26,4%, Grandes empresas: 43,0%, Pessoa física: 30,6%, Total: 427,3 bilhões de reais. 2014. Micro, pequenas e médias empresas: 25,6%, Grandes empresas: 43,3%, Pessoa física: 31,1%, Total: 455,1 bilhões de reais. 2015. Micro, pequenas e médias empresas: 23,3%, Grandes empresas: 45,5%, Pessoa física: 31,2%, Total: 474,0 bilhões de reais. 2016. Micro, pequenas e médias empresas: 19,9%, Grandes empresas: 46,7%, Pessoa física: 33,4%, Total: 515,0 bilhões de reais.

* In addition to the credit portfolio – according to the Bacen definition – it includes sureties, guarantees, letters of credit, advances on credit card receivables, debentures, promissory notes, co-obligation in loan assignments to investment funds, real estate and agricultural credit receivables

BREAKDOWN OF EXPANDED LOAN PORTFOLIO BY PRODUCT AND TYPE (INDIVIDUAL AND CORPORATE)

(R$ million) Dec/13 Dec/14 Dec/15 Dec/16 Variation (%)
2016 x 2013 2016 x 2015
Individual            
Payroll-deductible loans  26,786  29,619  34,565  38,804  44.9  12.3
Credit card  23,915  26,233  28,592  35,622  49.0  24.6
Real estate financing  13,602  17,919  22,781  32,298  137.5  41.8
CDC/Vehicle leasing  27,251  24,858  21,689  19,952  (26.8)  (8.0)
Personal loans  16,476  16,354  15,201  18,437  11.9  21.3
Rural loans  8,393  10,300  8,215  7,887  (6.0)  (4.0)
BNDES/Finame onlending  6,803  7,334  7,029  6,685  (1.7)  (4.9)
Overdraft facilities  3,313  3,666  3,905  4,509  36.1  15.5
Sureties and guarantees  187  458  707  644  244.4  (9.0)
Others  4,025  4,693  5,065  7,208  79.1  42.3
Total  130,750  141,432  147,749  172,045  31.6  16.4
(R$ million) Dec/13 Dec/14 Dec/15 Dec/16 Variation (%)
2016 x 2013 2016 x 2015
Corporate            
Working capital  45,599  45,004  42,432  45,943  0.8  8.3
Operations abroad  32,003  36,119  48,453  37,250  16.4  (23.1)
Export financing  15,366  15,839  23,158  27,829  81.1  20.2
BNDES/Finame onlending  33,740  34,835  31,129  29,261  (13.3)  (6.0)
Real estate financing  15,870  23,560  26,508  29,466  85.7  11.2
Overdrafts  10,410  10,462  9,794  8,606  (17.3)  (12.1)
CDC/Leasing  13,008  12,388  9,666  8,091  (37.8)  (16.3)
Rural loans  5,258  6,657  5,404  6,531  24.2  20.9
Sureties and guarantees  67,399  71,611  69,176  78,304  16.2  13.2
Operations bearing credit risk – commercial portfolio*  33,104  33,185  34,319  41,605  25.7  21.2
Others  24,765  24,035  26,238  30,061  21.4  14.6
Total  296,523  313,695  326,278  342,945  15.7  5.1
* Includes debenture and promissory note operations.

DELINQUENCY RATIO > 90 DAYS*

The indicator, encompassing the balance of operations more than 90 days overdue, grew in 2016, reflecting the low demand for loans and the intensification of the deceleration of economic activity, which has impacted payment capacity, particularly for companies. However, worthy of note is the improvement in delinquency in the large company segment in the last quarter, with a decrease from 2.0% to 1.2%.

Also in the last quarter, loans totaling R$2 .0 billion that had already been written off as losses were negotiated without retention of risks or benefits. This did not affect the delinquency rates in the period nor did it have a significant effect on results.

* As defined by the Central Bank, Bacen.
(%)
Gráfico. Março de 2015. Micro, pequenas e médias empresas: 4,7%, Pessoa física: 4,8%, Grandes empresas: 0,8%, Total: 3,6%. Junho de 2015. Micro, pequenas e médias empresas: 4,9%, Pessoa física: 5,0%, Grandes empresas: 1,0%, Total: 3,7%. Setembro de 2015. Micro, pequenas e médias empresas: 5,3%, Pessoa física: 5,2%, Grandes empresas: 0,8%, Total: 3,8%. Dezembro de 2015. Micro, pequenas e médias empresas: 6,0%, Pessoa física: 5,5%, Grandes empresas: 0,5%, Total: 4,1%. Março de 2016. Micro, pequenas e médias empresas: 6,7%, Pessoa física: 5,5%, Grandes empresas: 0,4%, Total: 4,2%. Junho de 2016. Micro, pequenas e médias empresas: 7,2%, Pessoa física: 5,8%, Grandes empresas: 0,8%, Total: 4,6%. Setembro de 2016. Micro, pequenas e médias empresas: 7,6%, Pessoa física: 6,5%, Grandes empresas: 2,0%, Total: 5,4%. Dezembro de 2016. Micro, pequenas e médias empresas: 8,6%, Pessoa física: 6,9%, Grandes empresas: 1,2%, Total: 5,5%.

DELINQUENCY RATE FROM 15 TO 90 DAYS*

In the last quarter of 2016, short-term delinquency involving operations overdue between 15 and 90 days grew due to a fully provisioned client in the Large Company segment migrating from one overdue category band to another.

Noteworthy is the improvement of this indicator in the Individual segment, with a reduction of 0.7 of a percentage point in the same period.

* As defined by the Central Bank, Bacen.

(%)
Gráfico. Março de 2015. Pessoa física: 4,1%, Pessoa jurídica: 2,9%, Total: 4,1%. Junho de 2015. Pessoa física: 5,9%, Pessoa jurídica: 3,0%, Total: 4,2%. Setembro de 2015. Pessoa física: 6,2%, Pessoa jurídica: 2,8%, Total: 4,1%. Dezembro de 2015. Pessoa física: 5,7%, Pessoa jurídica: 3,0%, Total: 4,1%. Março de 2016. Pessoa física: 6,4%, Pessoa jurídica: 3,7%, Total: 4,8%. Junho de 2016. Pessoa física: 6,1%, Pessoa jurídica: 4,6%, Total: 5,2%. Setembro de 2016. Pessoa física: 6,5%, Pessoa jurídica: 3,2%, Total: 4,6%. Dezembro de 2016. Pessoa física: 5,8%, Pessoa jurídica: 3,8%, Total: 4,6%.

COVERAGE RATIOS ABOVE 60 AND 90 DAYS1, 2

The charts at the side show the behavior of the coverage ratios for doubtful debtors overdue more than 60 and 90 days, taking HSBC Brasil into account from July. In December, the ratios showed very comfortable levels, with 158.8% and 188.4% coverage respectively.

This indicator reflects the consistency and robustness of credit concession policies and processes, as well as the quality of the guarantees obtained. We have a greater coverage level than required by regulatory bodies, helping to ensure business continuity. In addition to the allowance for loan losses required by Bacen, We have a R$7.5 billion excess provision to enable it to overcome potential situations of stress, as well as other operations/commitments involving credit risk.

1. As defined by Bacen.
2. Includes a provision for guarantees provided, encompassing sureties, guarantees, letters of credit and standby letters of credit, in line with the concept of excess allowance for loan losses.
Coverage Rate Above 60 Days (%)
Gráfico. Março de 2015: 149,8%, Junho de 2015: 146,5%, Setembro de 2015: 168,4%, Dezembro de 2015: 161,7%, Março de 2016: 162,9%, Junho de 2016: 160,7%, Setembro de 2016: 158,3%, Dezembro de 2016: 158,8%.
Coverage Rate Above 90 Days (%)
Gráfico. Março de 2015: 187,0%, Junho de 2015: 180,4%, Setembro de 2015: 205,7%, Dezembro de 2015: 198,0%, Março de 2016: 204,2%, Junho de 2016: 201,0%, Setembro de 2016: 189,1%, Dezembro de 2016: 188,4%.

FUNDS UNDER MANAGEMENT

The funds raised and under management totaled R$1.905 trillion, a variation of R$394,516 million or 26.1% compared with 2015. This is due mainly to the increase: (i) in funds managed in Brazilian currency, amounting to R$206,204 million; (ii) funds raised on the open market, amounting to R$69,344 million; (iii) the technical reserves for insurance, pension plans and capitalization bonds, amounting to R$45,507 million; and (iv) the revenues from the issuance of securities amounting to R$41,474 million.

We present limited dependence on interbank and external funds due to the efficiency with which it raises funds from clients in the domestic market. This efficiency is the result of (i) the exceptional positioning of its service points, (ii) the broad diversity of the products on offer and (iii) market confidence in our brand.

(R$ million) Dec/13 Dec/14 Dec/15 Dec/16 Variation (%)
2016 x 2013 2016 x 2015
Raised  824,692  937,369  960,113  1,148,424  39.3  19.6
  Deposits  218,063  211,612  195,760  234,214  7.4  19.6
  Securities sold under agreements to repurchase  256,279  320,194  279,726  349,070  36.2  24.8
  Funds from acceptance and issuance of securities  54,592  82,335  106,275  147,749  170.6  39.0
  Borrowing and onlending obligations  56,095  58,998  70,338  58,197  3.7  (17.3)
  Subordinated debt  35,885  35,822  50,283  52,611  46.6  4.6
  Securitization of future financial flows  3,062  2,490  3,272  3,058  (0.1)  (6.5)
  Own capital/under management*  55,901  66,831  70,406  70,702  26.5  0.4
  Withholding and other taxes and obligations  815  435  601  732  (10.2)  21.8
  Foreign exchange portfolio  7,771  5,385  5,617  8,749  12.6  55.8
  Technical reserves for insurance, pension plans
and capitalization bonds
 136,229  153,267  177,835  223,342  63.9  25.6
Managed in local currency  435,364  488,730  550,284  756,488  73.8  37.5
Total  1,260,056  1,426,099  1,510,396  1,904,912  51.2  26.1
* Shareholders' Equity under management (-) Permanent Assets.

OUTLOOK FOR 2017

The following table contains forward-looking statements which are subject to risks and uncertainties because they were based on our management's assumptions and expectations and information available in the market up until February 2nd, 2017, the date the 2016 results were disclosed, and which may be subject to alterations during the course of 2017. For further information, refer to the Report on Economic and Financial Analysis published quarterly and available on our Investor Relations website (www.bradesco.com.br/ir –> Reports and Spreadsheets > Financial Information).

  Pro forma* Published
Expanded loan portfolio 1 to 5% 1 to 5%
NII – Interest earning portion -4 to 0% 3 to 7%
Fee and commission income 7 to 11% 12 to 16%
Operating Expenses (Administrative and Personnel expenses) -1 to 3% 10 to 14%
Insurance premiums 4 to 8% 6 to 10%
ALL expenses 
(Includes credit recovery revenues)
R$21.0 billion to
R$24.0 billion
R$21.0 billion to
R$24.0 billion
* Includes the incorporation of HSBC Brasil throughout the period analyzed to enable comparability.